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Job Title


Probation Services Officer


Company : Queensland Corrective Services


Location : Toowoomba, Queensland


Created : 2025-11-01


Job Type : Full Time


Job Description

Overview Community Corrections is responsible for the supervision of adults who have been sentenced to a community-based order by the courts or released to parole by Parole Board Queensland. Community Corrections has a strong commitment to keeping communities safe, and reducing the risk of re-offending by facilitating positive behavioural change in supervised individuals to enable them to lead more productive crime-free lives. The Probation Services Officer ensures a high level of community safety through ensuring offender compliance with the reporting requirements and conditions of community-based orders and reparation orders through supervising and case managing offenders. The role also undertakes court administration duties for the office and has an equal focus upon actively maintaining community networks and ongoing relationship development with stakeholders. Responsibilities Planning and organising skills to ensure tasks are completed within deadlines; work autonomously and as part of a team. Interpersonal and negotiation skills to support service delivery in an environment where engagement with a range of internal and external stakeholders is critical. Awareness of sensitivity and confidentiality of issues and information and a commitment to maintaining personal compliance with legislative provisions relating to confidentiality and privacy. Strong communication skills and experience in conducting difficult conversations, problem solving and negotiating resolutions. Qualifications, Professional Registration, Conditions and Other Requirements There is no mandatory qualification for appointment to this position but degree qualified graduates from the human services disciplines will be highly regarded. The incumbent may be required to travel on official business and the possession of a C class licence is required, and will be mandatory in specific locations where it is identified as essential by the hiring panel. Individuals employed on a permanent or temporary basis will be required to complete Certificate IV in Correctional Practice (Community). All activities and assessments associated with the Certificate IV are to be completed within 12 months of commencing their employment, and certification achieved within 18 months. The incumbent will be required to undertake training relevant to the position which will include urinalysis testing, court duties and other training identified for operational service delivery as relevant for the district by the Delegate. Additional Information Further information about the position, duties and responsibilities of the role are available in the attached job description. Applications to remain current for 12 months. Occupational group: Community Care #J-18808-Ljbffr