Job Title

Add expected salary to your profile for insightsAre you passionate about supporting your local community and helping people access spaces that bring events, programs, and connections to life? Were looking for a proactive and customer-focused individual to manage bookings for our community facilities.Engage with community members to coordinate bookings for facilities efficiently.Provide exceptional customer service while managing inquiries and processing bookings.About the roleThe Community Facilities Booking Officer plays a pivotal role in the administration and coordination of bookings for community centres, halls, and open spaces managed by the Central Coast Council. The position is designed to ensure that bookings are handled equitably and efficiently while providing top-tier customer service to the community.In this role, you will be responsible for managing inquiries, processing bookings, and maintaining the online booking system, all while ensuring compliance with relevant policies and procedures.Ideal Candidate ProfileWe are looking for a proactive and adaptable individual who thrives in a dynamic environment. The ideal candidate will possess strong interpersonal skills and a commitment to exceptional customer service.Certificate III in Business Administration or equivalent experience.Class C Drivers Licence.Previous experience in customer service or bookings-related roles.Strong administrative skills with proficiency in data entry and office management.To view our position description which provides more information for you to learn more about this role please click the Apply button.Other important informationThe commencing salary for this position is up to $73.5k per annum. Central Coast Council also provides progression opportunities for employees to progress up to the maximum salary of $85.2k per annum on completion of assessment of skills and performance plus 12% superannuationWe have a permanent full time role available.This role will be able to access a 9 day fortnightWe are able to offer hybrid and flexible working conditions for this role - 2 days from home and 3 days onsiteThis role is located at the Wyong Administration BuildingCouncil may create an eligibility list from this recruitment process and may utilise this eligibility list to fill other permanent or temporary vacancies.At Central Coast Council we provide team members with a range of extras that help them balance their life when they need it. Fitness Passports give access to a range of gyms. Wellbeing leave can be accessed twice a year to tick off something that means something to you - volunteering, health check-ups. And an Employee Assistance Program that offers a range of wellbeing initiatives to help you and your immediate family.Other extras include:Long service leave after 5 years of continuous serviceTime provided for you to do annual skin cancer screening, Breast screen and blood donationsAccess to professional development with career development and learning programs through various platformsWe reward and recognise our staff with our Cheers programNovated leasing partnerships.Central Coast Council is committed to the goals of equal opportunity employment. We aim to provide a work environment for our employees that fosters equity, diversity and respect.Council is committed to providing safe environments that protect the physical, emotional, cultural and social wellbeing of children on the Central Coast.Want to know more?The contact person for this role is Julie-Anne Connor, Team Leader Community Facilities. You can contact Julie-Anne on 0429 400 737 .This position will close for applications at midnight on Sunday, 16 November 2025.Unlock job insightsSalary match Number of applicants Skills matchTo help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage. #J-18808-Ljbffr