Job Title

Learning and Development Business PartnerThe G:link is operated and maintained by Keolis Downer Gold Coast (KD). Keolis Downer is Australias largest private multi-modal public transport operator. Operating G:link, Adelaide Metro Rail and close to 1000 buses in Australia. Keolis Downer is a joint venture between Keolis, one of the worlds largest public transport operators, and Australian services firm, Downer.Our Benefits12% Superannuation;Salary Packaging (inc. salary sacrificing additional superannuation and novated car leasing);Education and learning opportunities;Employee Assistance Program (for employees and immediate family);Reward & Recognition (inc. years of service, employee of the year, informal recognition);Health & Wellness Programs (inc. team challenges, Fitness Passport);Flexible work options (including Paid Parental and Adoptive Leave); andEnjoy a great work life balance on the Gold Coast!Our CultureWhat makes working with us so special is our culture, one that embraces our KD core values (We Care, We Imagine, We Commit) and shared commitment to the development of high performing natural leaders within the organisation. We are proud to recruit, train and retain the most talented professionals on the Gold Coast, who share our customer (Think Like a Passenger) and safety focused (Zero Harm) approach. Our staff are at the core of what we do, and by cultivating the right environment and values, we have an engaged workforce with a sense of team.OverviewAbout the Role: Reporting to the Head of HR the Learning and Development Business Partner is responsible for forming strong and trusted partnerships with stakeholders to assist with identifying, developing, implementing and evaluating learning and development activities for both internal employees and external parties, in close collaboration with the Head of HR. The role coordinates, implements, and maintains the organisations training and competency framework to ensure all parties possess the required qualifications, skills, and knowledge to perform their roles safely and effectively.Position ResponsibilitiesTrainingAssist with identifying, developing, implementing and evaluating new and existing learning and development programs across the Company, in line with ASQA requirements, National Quality Standards and the Company business objectives, in close collaboration with the Head of HR;Create and maintain E-Learning content supported by the subject matter experts.Develop, schedule, and coordinate internal and external training programs.Maintain the LMS / training database.Maintain accurate training records and certification databases.Liaise with training providers, assessors, and subject matter experts to ensure quality and compliance.Manage onboarding and induction training for new employees and contractors.Prepare and distribute training materials, assessments, and resources.Support ad hoc project based training.Competency ManagementEnsure systems and data integrityImplement and maintain competency frameworks for all operational roles.Support managers and supervisors in identifying training gaps and developing individual development plans.Ensure all regulatory, licence, and certification requirements are tracked and current.Compliance and ReportingEnsure training and competency programs comply with legislative, industry, and company requirements.Prepare and present reports on training completion, compliance status, and upcoming expiries.Assist with audits and accreditation reviews.Maintain records in accordance with document control and data privacy standards.Carry out rail safety worked card lifecycle management.Review and update training materials, policies, and procedures to reflect changes in legislation, standards, or operations.Promote a culture of continuous learning and professional development.Evaluate training effectiveness through feedback and performance metrics.Evaluate and review TNA based on learning requirements / training needsTrack training spending and assist with the development of the annual training budget.Undertake other learning and development related activities as directed by the Head of HR.Provide general support to other HR duties when needed; andStakeholder EngagementCollaborate with supervisors, team leaders, and subject matter experts to identify training needs.Provide advice and support to managers on training options and competency requirements.Build positive relationships with external training providers and assessors.Manage training supplier onboarding as required.Represent the company at national / global community forums.Experience working within a learning and development environment including holding broad experience in the design, coordination and evaluation of learning programs and solutions will be considered advantageous;Experience working with package development software including ArticulateExperience in building strong cross-functional working relationships;Formal learning and development qualifications preferred;Strong technological literacy; andProfile RequirementsFluent in English with excellent written and verbal communication skills with a high level of attention to detail and accuracy;Able to actively seek out opportunities for improvement and be a key driver for positive change;A highly self-motivated team player, with sound organisational skills;Able to apply creativity and innovation towards the creation and roll out of learning content for a geographically dispersed workforce;Demonstrates a collaborative, positive and energetic approach;Able to act and behave with integrity and in accordance with Keolis Downer Gold Coasts (KDGC) code of conduct and values at all times and in such manner so as not to bring KDGC into disrepute or disrespect;Works well under pressure, meeting set deadlines and excels at working autonomously;Enjoys the challenge of a varied workday, with an ability to multi-task; andLegally entitled to live and work in Australia.Safety, Compliance and HSQEAll KDGC workers have a responsibility to comply with and implement the KDGC Integrated Management System and to participate in processes, systems and procedures for Health, Safety, Quality and Environment (HSQE) that support KDGC business activities.Comply with and implement the processes and systems that support positive safety culture and integrate positive safety culture into everyday work activities and behaviours;Contribute through the implementation of work activities and demonstrate behaviours in line with a positive safety culture to achieve KDGCs objectives and targets;Comply with and implement, participate in and support the KDGCs continual improvement processes and systems;Participate in internal and external audits for continual improvement of KDGCs systems and processes;Comply with and implement KDGCs systems and processes;Attend education, awareness and training provided by KDGC, hold the competencies to perform the role;Report all incidents and accidents in accordance with KDGCs incident reporting process;Participate in KDGCs injury management process;Integrate HSQE performance requirements into behaviours and activities, follow processes and systems and provide feedback to the HSQE team to facilitate continual improvement;Comply with and implement KDGCs Fit for Work programs and system and attend work fit for work;Comply with and implement the HSQE requirements for human factors identification and assessment; andParticipate in, comply with and implement the processes and systems that facilitate corrective actions, opportunities for improvement and hazard reportingNote: This refined description removes unrelated promotional sections and focuses on responsibilities, qualifications, and KDGC HSQE obligations, while preserving the original role context and language. #J-18808-Ljbffr