Job Title

Overview Village Manager RSL LifeCare Limited RSL LifeCare provides care and services to veterans and seniors in community and home settings. Responsibilities Deliver positive customer experiences and service delivery to residents. Manage operational, lifestyle and governance aspects of a retirement village. Ensure highquality services in a safe, welcoming environment. Operate within budget and meet compliance requirements. Qualifications and Experience Minimum 5 years of operational management experience in village, site, community or similar environment. Strong customer focus with outcomeoriented, commercial mindset. Demonstrated ability to make decisions that balance commercial outcomes with customer experience and risk mitigation. Undergraduate qualification in Human Services, Finance, Business or related discipline. Understanding of veterans experiences and needs with passion for caring for others. Experience in mediation, complex issue resolution and relationship management. Working knowledge of the Retirement Villages Act NSW. Project and change management experience. Relevant qualification such as Village Management Industry Diploma or Property Council of Australia certification. Benefits Notforprofit tax benefits salary packaging up to $15,900 per year. Staff discounts across 700 select retail stores via Maxxia Rewards. Fitness Passport membership. Leave loading 17.5% pay topup on paid leave. Diversity and Inclusion RSL LifeCare values diversity and encourages applications from veterans, current ADF personnel, their families, Aboriginal and Torres Strait Islander applicants and all community members. We are committed to creating a safe, respected, valued and heard workplace. Employment Details Seniority level: MidSenior. Employment type: Fulltime. Job function: Health Care Provider. Industries: Services for the Elderly and Disabled. Location: Goonellabah, New South Wales, Australia. Other Requirements Mandatory for aged care sector: a valid Police Check or National Disability Insurance Scheme (NDIS) check, or both, must be verified before commencing employment. #J-18808-Ljbffr