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Job Title


Call Center Operations Manager


Company : Catholic Early EdCare


Location : Brisbane, Queensland


Created : 2025-11-02


Job Type : Full Time


Job Description

Quality Advisor - Assessment & Rating SpecialistChampion quality across CEEC by guiding services through Assessment & Rating and driving continuous improvement.31st October, 2025Quality Advisor Assessment & Rating SpecialistCatholic Early EdCare | Brisbane | Full-timeAre you passionate about helping services shine? At Catholic Early EdCare, we believe every child deserves excellence and every educator deserves to feel proud of the quality they create. Were looking for a Quality Advisor (Assessment & Rating Specialist) to help our services feel confident, prepared, and excited as they showcase the incredible work they do every day.This is your chance to play a leading role in ensuring every one of our services achieves Meeting or Exceeding outcomes. Youll coach, guide, and walk alongside Service Leaders and educators helping them tell their story of quality through the moments that matter.In this role, youll:Lead our A&R readiness process across the networkConduct mock assessments and provide practical improvement strategiesCoach educators to embed Exceeding themes in everyday practiceCelebrate excellence and share inspiring practice across our servicesYoull join a passionate team dedicated to creating Exceeding Themes Everywhere quality that families see, and children feel.If youre a confident communicator with deep NQF knowledge, a gift for coaching others, and a genuine belief that quality lives in relationships, this is the role where you can make a lasting impact.Apply today and help shape excellence that lasts a lifetime.Our Commitment to Keeping our Staff and Children SafeCatholic Early EdCare is dedicated to the safety and wellbeing of children and maintains a zero-tolerance approach to abuse. As part of our recruitment process, all employees must hold a current Queensland Working with Children Check (Blue Card) and undergo relevant checks.We are an equal opportunity employer and value diversity. Applications are encouraged from all individuals, including those from diverse backgrounds. #J-18808-Ljbffr