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Job Title


Area Aftersales Manager


Company : Xprt Dev


Location : Shepparton, Australia


Created : 2025-11-02


Job Type : Full Time


Job Description

Chery is the fastest-growing automotive brands in Australia, with an ambitious expansion plan and a strong pipeline of new models. Our Aftersales team is the backbone of customer confidence and dealer success, ensuring every Chery driver enjoys industry-leading service, support, and care.We are now seeking an Area Aftersales Manager to join our national team and take responsibility for dealer performance and support across your assigned region.The RoleAs an Area Aftersales Manager, youll be the key link between Chery Motor Australia and our dealer network. Youll work handson with dealerships in your region to improve service operations, parts performance, warranty compliance, and customer experience.This is a fieldbased role with regular travel, where no two days are the same. One day you might be onboarding a new dealership, the next you could be auditing warranty claims, running nontechnical training, or helping a dealer resolve a challenging customer case.ResponsibilitiesDrive service, parts, and warranty performance across multiple dealerships.Support the onboarding of new dealerships, ensuring smooth adoption of Chery systems and processes.Deliver nontechnical training to dealer teams on warranty, parts ordering, and policy compliance.Monitor KPIs such as CSI, service retention, and inventory health, and develop improvement plans with underperforming dealers.Act as the first point of contact for regional dealers, providing guidance and escalating issues to the National Aftersales team when required.About YouYou dont need to already be in a regional role this position is also open to ambitious candidates looking to step up.We are particularly interested in candidates with backgrounds such as:Dealer Aftersales Manager or Service Manager ready to expand scope beyond a single site.Parts Manager or Warranty Manager with strong operational expertise.Technical Trainer or Field Specialist seeking progression into management.Assistant or Junior Aftersales Manager (OEM or dealer group) wanting the next step.Qualifications and SkillsStrong knowledge of service, parts, and/or warranty operations.Excellent communication and relationshipbuilding skills.A datadriven mindset and the ability to coach dealer teams.Flexibility to travel regularly within your assigned region.Why Join Chery?Be part of the fastest-growing automotive brands in Australia.Play a key role in shaping dealer network performance during an exciting growth phase.Career progression opportunities into senior national roles.Competitive package including car allowance and tools of trade.Apply NowIf youre passionate about aftersales, love working with people, and want to be part of a brand thats making waves globally, wed love to hear from you. #J-18808-Ljbffr