About The Role Join our successful and tightknit Steel Centre team in Kunda Park as a Customer Service Representative. You will work closely with our Branch Manager and Operations teams to ensure customers have a positive experience. This permanent, fulltime role works Monday to Friday. Responsibilities Managing customer enquiries via phone, email and in person Processing cash sales, quotes and orders Preparing reports Maximising sales opportunities General administration duties Qualifications & Experience Experience in customer service and/or sales administration Excellent interpersonal skills and ability to establish rapport Microsoft Office & SAP system experience highly regarded Key Benefits Access to long service leave after 5 years continuous service Generous parental leave: 20 weeks paid Primary Carer Leave and 3 weeks paid Partner Leave Corporate rates for private health insurance Employee Benefits Program with discounts on a wide range of products and services About Us At Steelforce, we pride ourselves on supplying our customers with highquality Australianmanufactured structural steel products. Founded in April 2000, we have grown to become a major distributor with branches throughout Australia. Steelforce is a brand of InfraBuild, Australias leading integrated steel manufacturing, distribution and recycling business. With ambitions to be carbon neutral by 2030, we help build futures through sustainable steel. Our Commitment We offer a dynamic environment built on sustainability, worklife balance and personal development. We value diversity and encourage applicants from all backgrounds to apply. EEO Statement We are a 2025 Circle Back Initiative Employer we commit to respond to every applicant. #J-18808-Ljbffr
Job Title
Customer Service Representative