Job Title

The Merchant Benalla is hiring a Full time Head Barista role in Benalla, VIC. Apply now to be part of our team. Requirements for this role Flexible hours available 1 year of relevant work experience required for this role About us The Merchant Benalla is situated in the beautiful township of Benalla, in regional Victoria. Entering into our third year of operation, our fastpaced cafe has a strong reputation among locals and tourists for delicious food and worldclass, houseroasted specialty coffee. Looking for a role that could lead to career advancements in the future? A core area of our business is our specialtygrade coffee, roasted in Mansfield and supplied to cafes, retail stores and customers nationwide. Our warehouse, head office and two sister cafes are all situated in Mansfield, Victoria (45 minutes from Benalla). The role As the Head Barista reporting to Venue Manager, you will be responsible for: Overseeing the preparation of coffee and all beverages, ensuring quality of product served. Monitoring coffee and beverage inventory to ensure adequate stock levels to target. Overseeing cleanliness of the bar area, paying special attention to possible health and safety hazards. Reviewing sales and beverage costs with the management team and ensure cost of goods are within the given target. Resolving customer complaints promptly and according to company guidelines. Helping to maintain high standards of service and ambience in the venue. Ensuring that the guest experience delivered is aligned with the identity of the venue. Creating lasting connections and relationships with the local community. Ensuring the smooth running of day-to-day operations of the venue when you are the manager on shift. Assisting the Venue Manager with the ongoing training, coaching, and development of the team. About you We are looking for someone with: Previous experience as a barista with highvolume coffee sales. Creativity and a broad knowledge of and passion for the products. Basic understanding of stock management. A genuine passion for delivering warm and engaging hospitality. The ability to train and continuously develop the FOH team. The ability to perform during highpressure service periods and be highly adaptable. A talent for multitasking and problemsolving. Excellent communication skills. Shared passion for our values. Applicants must be eligible to work in Australia. Please email your cover letter and resume to ******@merchantcoffeeroasters.com.au Be careful - Dont provide your bank or credit card details when applying for jobs. Don''t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr