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Job Title


Manager Client Services


Company : NSW Department of Communities and Justice


Location : Inverell, New South Wales


Created : 2025-11-03


Job Type : Full Time


Job Description

Talent Pool Creation We are creating a Talent Pool for New England. Grade 11/12 - $149,739 - $173,174 p.a. + superannuation and annual leave loading Flexible work practices including flexible working hours, 35hour week and flex leave. Locations Armidale, Glen Innes, Inverell, Moree, Muswellbrook, Narrabri, Tamworth. Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply. Your role Provide leadership, direction and support to a team of professional and administrative staff within a Community Service Centre (CSC). Manage all aspects of the CSCs operations and build a collaborative team environment to deliver quality services and achieve positive outcomes for the communitys children, young people and families. What Youll Do Provide strategic leadership and management in all areas of the program and be the senior representative of the Agency in the local community that your program serves. Responsible for the delivery of the Agencys core functions and services to vulnerable children, young people and their families. Provide leadership and direction, ensuring the professionalism and performance of professional and administrative staff within the program. Facilitate the implementation of agreed change at the front line in a way that aligns operational activities with the corporate and strategic directions of the Agency. Develop effective strategies and demonstrate decisiveness in dealing with emotionally charged situations, difficult and controversial issues. Build and monitor a workplace culture that values fair and inclusive practices and diversity principles. Promote and manage alliances within the organisation and across the public, private and community sectors. Initiate and develop partnerships with customers to define and evaluate service performance outcomes. Show strong commitment to leading practice with Aboriginal families and be able to identify and resolve issues specific to the Aboriginal community and their families. Work through issues, weigh up alternatives and identify the most effective solutions. Identify resource needs and ensure goals are achieved within budget and deadlines. Develop team/unit plans that account for team capability, strengths and opportunities for development. Address and resolve team and individual performance issues, including unsatisfactory performance, in a timely and effective manner. To Be Eligible To Apply You Must Have Tertiary qualification in social work, social/behavioural science, welfare or a related discipline and/or equivalent knowledge, skills and experience with a demonstrated commitment to ongoing professional development. Valid drivers licence and willingness to travel. Preemployment Checks National Criminal History Record Check in accordance with the Disability Inclusion Act 2014. Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012. What We Offer A challenging and rewarding career. Flexible, autonomous work environment. Competitive pay and conditions. Training and development opportunities to build and maintain capabilities. Health & Wellbeing and Employee Assistance Programs. Application Details Click apply, attach an uptodate rsum (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the following question: What motivated you to apply for this position, and how does it align with your career goals? Applications close 11:59pm, Sunday, 9November2025. #J-18808-Ljbffr