Job Title

Location: Frankston Chisholm is seeking an experienced Apprenticeships Administrative Officer for our Education Operations team. BELONGING & INCLUSION Chisholm is resolutely diverse. We celebrate our peoples unique contributions to achieving our ambition to transform lives through relevant and responsive highquality education. Chisholms culture of Belonging & Inclusion strives to promote a selfregulating culture that enhances the experiences of our employees, students and communities. ABOUT THE ROLE Provide administrative support to the Apprenticeship Hub Leadership Team across a breadth of programs within Apprentices and Trainees delivered across both trade and nontrade Education Business Areas. Maintain a centralised electronic filing system for records in the area, including TRIM and manual records, to ensure accessibility and reliability of business information. Continuously improve administration processes and systems to ensure they meet requirements, standards, changes and growth demands. Triage all hub phone calls and walkins to ensure prompt and efficient handling of their enquiry working towards increase of employer and student satisfaction. Complete and process all reenrolment documentation and Student Record information as required by Chisholm procedures and standards. Develop internal and external networks to ensure the dissemination of information in the right format to the right people at the right time, and to build relationships and contacts to facilitate future exchange of information. ABOUT YOU You are a highly motivated individual with welldeveloped skills in providing administrative support in a complex and demanding working environment. Qualifications required for the role Essential Certificate III in Business or Business Administration or a suitable combination of lesser qualifications and relevant experience. ABOUT US Chisholm is one of the largest vocational training providers in the state with a team of over 1,400 dedicated staff supporting 41,000 students who choose to study at Chisholm and training at our modern campuses across Melbournes southeast and online. We partner with governments, educational institutes, and businesses worldwide, sharing our expertise in vocational education. We offer over 400 courses that include nationally accredited pathways from secondary school programmes and short courses, through to certificates, diplomas and degrees. At Chisholm, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity and inclusion help us to attract, recruit, engage and retain a team of talented people. Chisholm has zero tolerance for child abuse and all forms of harm to children. All allegations and safety concerns will be treated consistently in accordance with Chisholm policy and procedure. WHAT WE OFFER An Inclusive work culture Chisholm is resolutely diverse. We celebrate our peoples unique contributions to achieving our ambition to transform lives through relevant and responsive highquality education. Professional Development continue to grow your career. Networking Opportunities with Industrial Partners. State of the art facilities on our campuses. Free onsite parking as well as locations close to public transport. Free Employee Assistance Programme get the support you want. Its confidential. Important information about your application Your application should include: a cover letter your resume contact details of three (3) referees. Please note, appointment to this position is subject to satisfactory completion of safety screening requirements including: Verified copies of qualifications and transcripts as listed in your resume Verified current valid employee working with children check Verified copy of unrestricted rights to work in Australia Verified National Police Check (at employees expense) Applications for this position close at 3pm on Wednesday, 5 November 2025. If you have any questions regarding the position or require further information, please contact Alice Jurcut, Team Leader Apprentice Support at [email protected]. We are committed to a fair and equitable meritbased recruitment process for all our candidates. If you have specific accessibility or support requirements please contact our Belonging & Inclusion Lead by emailing [email protected]. Chisholm reserves the right to withdraw an advertised position at any stage. Find out more about us by visiting us on our website and social media sites. If you have NOT registered with our Online Application System, you can begin your application by clicking the Begin button below. #J-18808-Ljbffr