Job Title

Add expected salary to your profile for insights At Lions Hearing Clinics, part of Ear Science Institute Australia, we are dedicated to improving the lives of individuals with ear and hearing disorders. Our team is united by a commitment to clinical excellence and compassionate care. About the role Be the friendly face and voice of our clinic! As the first point of contact for our clients, youll play a key role in delivering exceptional customer service while managing appointments, client records, invoicing and daytoday clinic operations. Youll be the goto person for clinicians, clients and suppliers keeping everything running smoothly and professionally. Key Responsibilities Manage client queries and appointment scheduling via facetoface, telephone and email. Maintain accurate records and correspondence. Dispatch and receipt of mail, hearing aids and hearing aid accessories. Assist clients with troubleshooting and minor hearing aids repairs. Monitor and manage clinic stock levels. Data entry and general correspondence. Handle banking procedures and petty cash. Complete monthend reporting and administrative tasks. About You Exceptional customer service skillsand a proactive cando attitude. Highly developed communication skills with a friendly, caring personality. Excellent time management and organisational skills. Attention to detail and accurate computer skills. Ability to work both independently and within a team. Previous experience in a similar environment is advantageous, though not essential as full training is provided. What we offer An attractive renumeration with greater takehome pay through salary sacrifice. Access to our Corporate Discount Program. A comprehensive employee wellbeing program, including 2 days of wellness leave per year and access to informative webinars. Free professional counselling for you and your family via our Employee Assistance Program. Birthday Leave enjoy a day off to celebrate your special day! Access to discounted private health cover. The opportunity to be part of an organisation committed to excellence and innovation whilst making a positive impact in the community. Ready to Apply? Please click Apply for this Job and submit the following: Ear Science Institute Australia values workplace diversity, promotes inclusion, and strongly encourages Aboriginal and Torres Strait Islanders, women, and individuals with a disability to apply. Ear Science reserves the right to withdraw this advertisement at any time. Application Questions Which of the following statements best describes your right to work in Australia? Do you have a current Police Check (National Police Certificate) for employment? Which of the following statements best describes your Covid19 vaccination status? Since 2001 Ear Science Institute Australia has been discovering and delivering innovative treatments for hearing loss. A centre of excellence, the institute brings together a multidisciplinary team of the brightest minds from across the globe, with researchers surgeons, clinicians and scientists collaborating to enhance the lives of people with ear and hearing disorders. We are committed to implementing new treatments in clinical care and finding cures for tomorrow''s generations. #J-18808-Ljbffr