Job Title

As the Emergency Administration Officer, you will provide administrative support within QCH Emergency and the Emergency Short Term Treatment Area to ensure high levels of, and a focus on, family centred care. About The Team Our Emergency Department is open 24 hours a day, 7 days a week. We care for approximately 70,000 children and young people every year, treating a range of conditions, from acute injuries and illnesses to lifethreatening conditions. About The Role In this role you will utilise CHQ''s resources to maximise the positive impact we have for children, young people and families (Leader of Function) in accordance with the Children''s Health Queensland Leadership Excellence Framework and the Queensland Public Service and the CHQ values. Your contribution will include: Provide superior customer service to presenting patients, family members, members of the public, police and ambulance by responding to general enquiries promptly and courteously; answering incoming telephone calls; and ensuring accurate transfer of messages and information occurs to support patients and staff. Consult with patients to obtain correct details for completion of patient registrations and admissions; and record information accurately into the hospital information systems. About Children''s Health Queensland Hospital and Health Service (CHQ HHS) Children''s Health Queensland is a recognised leader in paediatric healthcare, teaching and research, delivering a full range of clinical services and training, tertiary and quaternary care and health promotion programmes to children and young people from across Queensland and northern New South Wales. Our interprofessional workforce of more than 5,000 people delivers responsive, integrated and internationally recognised personcentred care through a network of services and facilities, including the Queensland Children''s Hospital, Jacaranda Place, Ellen Barron Family Centre, our Child and Youth Community Health Service, our Child and Youth Mental Health Service, and other statewide services and programmes including specialist outreach and telehealth services. Inclusion and diversity To encourage inclusive practices in recruitment, we are committed to increasing our Aboriginal and Torres Strait Islander Health Workforce and building inclusive cultures that respect and promote human rights and Workforce Diversity and Inclusion. CHQ is an equal opportunity employer. Some of the great benefits of working at CHQ HSS Benefits Opportunities for professional growth and development Competitive renumeration Annual pay increases 12.75% employer superannuation contribution 27.5% annual leave loading Salary packaging Employee wellness and assistance programme Work/life balance, variety, and flexibility You can find out more about why it''s so great to work at CHQ HHS here. Occupational group Administration #J-18808-Ljbffr