Job Title

Transport Supervisor Hamilton Island / Transport Team Hamilton Island is one of Australias most iconic holiday destinations and the gateway to the Great Barrier Reef. Our Transport team plays a vital role in delivering seamless guest movement across the island, from warm arrivals to smooth departures. Were now seeking a dedicated and experienced Transport Supervisor to help lead this essential service, ensuring safety, efficiency, and exceptional guest experiences every day. Why youll love working with us Lead a passionate team in one of Australias most beautiful island environments. Play a key role in delivering worldclass guest service and operational excellence. Enjoy great perks subsidised accommodation, discounts, and a supportive community culture. Your Role As the Transport Supervisor, youll oversee the daily operations of Hamilton Islands Transport team including airport transfers, guest shuttle services, and private transport. Youll provide handson leadership to drivers, maintain service standards, and ensure the smooth, safe, and efficient movement of guests across the island. Where youll make an impact Supervise and coordinate daily driver schedules, rosters, and vehicle allocations. Ensure all transport services operate safely, punctually, and to the highest standard of presentation. Provide ongoing training, coaching, and performance feedback to team members. Support onboarding of new drivers and foster a positive, guestfirst team culture. Liaise with airport, hotel, and events teams to coordinate large group movements and logistics. Oversee vehicle maintenance schedules and cleanliness standards. Monitor and report on service quality, safety compliance, and guest feedback. What were looking for Previous supervisory experience in transport, logistics, or hospitality operations. Minimum QLD MR licence and a clean driving record. QLD Industry Authority or eligibility to obtain one. Proven leadership, organisation, and communication skills. Strong customer service focus with the ability to lead by example. Excellent problemsolving and time management skills. Ability to work a rotating roster, including weekends and public holidays. To be successful, you will need: A handson leadership style with a calm, professional approach under pressure. Commitment to safety, compliance, and continuous improvement. A genuine passion for hospitality and guest experience. About Hamilton Island Our mission is to share the wonder of Hamilton Island with the world by creating wonderfilled experiences for our guests, employees and community. Every team member plays a role in shaping those experiences making Hamilton Island not just a great place to visit, but a great place to work. A little island can do wonders make your next career move one to remember! #J-18808-Ljbffr