Metricon Homes, a leading multiaward winning new home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service, leadership and awardwinning living solutions for Australian families. Responsibilities Effectively manage customer expectations as the main point of contact during their presite stage. Ensure theyre aware of the status of their home during this process. Deliver exceptional customer service and the best experience, build and maintain customer relationships. Maintain a high degree of accuracy recording customer project details. Liaise with drafting, estimating, studio and external suppliers and coordinate client variations when required. Ensure customer quality control through professional communications, maintaining data entry and executing report compilation. Develop thorough knowledge of Metricon products, services and processes to confidently interact with clients. Assist with all Customer Support related tasks. Benefits Support from a management team that values you. Ongoing learning and development opportunities. Variety of daily tasks and challenges. Metricon Homes Australias largest Home Builder for the 10th consecutive year. Mentoring and genuine opportunities for role progression, plus competitive salary package. Attractive housing discounts on awardwinning homes. Wellbeing programs including physical fitness, free flu vaccinations, nutrition and mental wellbeing. 24/7 access to our LifeWorks confidential support program, including coaching. Exclusive access to building, supplier/trade, and retail discounts through our rewards platform. Qualifications Experience in an account management or customer management role, ideally within residential building, renovation, or related field. Understanding of residential contracts and plans; experience with suppliers or real estate is an advantage. Ability to identify client needs and generate solutions for both customers and employees. Organised, able to multitask and communicate across departments. Strong, positive attitude. Application If you have the necessary experience and drive to meet the challenges of this position, and can demonstrate how you meet the required skills and attributes, please apply with your cover letter and resume now. This role requires a national police check to be undertaken. Over the past 49 years, Metricon has grown to become one of the largest home builders in Australia. We are committed to remaining a leader in designing and building innovative homes that are tailored to the lifestyle of every customer. We understand that were only as good as our people, and our team of over 1,700 strong embodies our vision to be the best home builder in Australia. #J-18808-Ljbffr
Job Title
Pre-Site Manager