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Job Title


Territory Manager - Donut King (NSW) - Remote


Company : Retail Food Group


Location : Cairns, Australia


Created : 2025-11-03


Job Type : Full Time


Job Description

Territory Manager - Donut King (NSW) - Remote Are you passionate about helping businesses grow and deliver great customer experiences? Retail Food Group is looking for a Territory Manager (NSW) to coach franchise partners, drive sales, and support store success across our Donut King network spanning 25 stores across ACT, Regional NSW and Western Sydney. About Us Retail Food Group (RFG) is a global food and beverage company headquartered in Queensland. As Australias largest multi-brand retail food and beverage franchise owner, we proudly roast and supply high-quality coffee in Sydney and own and produce our iconic Beefys pies and sweet treats right here in Queensland. Were committed to achieving strong results and supporting our franchise partners, all while fostering a friendly, inclusive environment that values both our partners and our people. What youll be doing Support Franchise Partners in developing and executing business plans to drive growth. Identify opportunities to increase sales and customer counts through store visits, data analysis, and customer feedback. Provide coaching, insights, and tools to strengthen in-store systems and improve profitability. Conduct regular store visits and performance reviews to monitor standards and action plans. Analyse P&L performance to identify cost efficiencies and growth opportunities. Collaborate with the Retail Operations team to share best practices and maintain consistency across the network. Build strong, supportive relationships with Franchise Partners, promoting a culture of trust, accountability, and success. What were looking for Were looking for a driven and people-focused professional who thrives on building strong business relationships and driving performance. Youll bring experience in multi-site or franchise operations, with the ability to coach and support partners to achieve commercial growth. Analytical and handson, youll identify opportunities, implement action plans, and improve instore performance. A natural communicator with strong business acumen, youll combine strategic thinking with practical problemsolving to deliver measurable results across your territory. Youll also bring Strong understanding of and experience with small business owners / Franchise Partners Experience in Operations within a food retail/hospitality environment Highly motivated with ability to problem solve and work autonomously Strong written and verbal communication and presentation skills Exceptionally detailorientated and organised Demonstrated business acumen including strong P&L Management Understand and analyse reporting and data to enhance business performance. Demonstrated ability to handle multiple tasks simultaneously, with a sense of urgency. Experience with Microsoft office suite including Teams platform. Current valid drivers licence, reliable vehicle and ability to travel (interstate or locally) as required Whats in it for you A fun and vibrant team that values collaboration and creativity, where professional growth and career development is encouraged. Youll be eligible to participate in our annual Incentive Scheme Enjoy a paid day off on your birthday! Receive 2 paid days each year for you to disconnect and unplug from work when you need a mental health break. Paid parental leave 6 months paid parental leave for the primary care giver and 1 month paid parental leave for the secondary care giver Enjoy gym and fitness discounts and benefits across a range of health and fitness providers Novated leasing options to enjoy pretax savings Discounts on a variety of retailers, such as Woolworths, JB Hi-Fi, & Event Cinemas, through our Employment Hero rewards platform. Keen to be part of something exciting? At RFG, were not simply ticking boxes were redefining the way we work, lead, and grow. You''ll be part of an organisation that values innovation, fosters a strong culture, and is committed to making a meaningful impact. If you''re ready to contribute to a dynamic and forwardthinking environment, wed love to hear from you. Apply now and help us build something great. At Retail Food Group, we believe that a diverse and inclusive workplace is key to fostering innovation and success. We are proud to be an equal opportunity employer, committed to providing a work environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or marital status. We celebrate diversity and are dedicated to creating an inclusive atmosphere for all employees. Join us and be part of a team where your unique perspectives and experiences are valued and encouraged. For more information about RFG visit: www.rfg.com.au Territory Manager- Metro/South East Sydney #J-18808-Ljbffr