Job Title

Receptionist & Customer Services Representative Were offering an 8-month maternity leave cover role for an experienced receptionist with a passion for exceptional customer service! Our unique marina is a bustling destination hub for boating enthusiasts, offering highquality facilities and services. We pride ourselves on delivering outstanding customer experiences, and were looking for a dedicated Receptionist & Customer Services Representative to join our frontdesk team. Key Responsibilities Manage the front desk, greet customers, and assist with inquiries. Process and data entry with a high degree of accuracy. Finalise and issue basic invoices/accounts and handle payment transactions. Provide exceptional customer service, ensuring all guests feel welcome and valued. Maintain a calm and courteous demeanor, especially during busy periods or when dealing with challenging customers. Requirements Experience: 2+ years of experience working on a busy frontdesk/reception in a hospitality environment. Knowledge: Familiarity and knowledge with boating, marina or yachting industries essential. Skills: Strong administrative abilities, particularly in processing and data entry. Finance: Previous experience in finalising and issuing basic invoices/accounts and receiving payments. Attention to Detail: A keen eye for detail to ensure accuracy in all tasks. Customer Service: Outstanding customer service skills with a passion for helping others. Benefits We offer a highly supportive and fun work environment, plus the opportunity for professional growth through our extensive hospitality operations. Benefits include: Work in a beautiful, vibrant environment on the Northern Gold Coast. Be part of a friendly, supportive team dedicated to excellence. Enjoy opportunities for growth and development within the company. Birthday leave. Generous wine and dining discounts. Great company perks and onsite parking. Hotel and dining discounts. Lifestyle platform with 400+ retailer discounts, salary sacrificing/financial education and benefits. Wellbeing hub/healthcare discounts/employee assistance program. About the Sanctuary Cove Marina The Sanctuary Cove Marina is a worldclass marina that caters to our customers every need. With personal berthing assistance and premier facilities, it offers over 300 moorings for all vessels including superyachts. Internationally recognised as a Platinum Gold Anchor marina along with a level 3 Clean Marina accreditation, our customers disembark directly into Sanctuary Coves Marina Village, where speciality stores, restaurants and cafes line the waters edge. Applications If you believe this position matches your skills and experience, please apply online today! Please note - successful candidates will need to provide proof of working rights and provide references. References will only be contacted for successful applicants. #J-18808-Ljbffr