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Job Title


Correctional Officer


Company : Serco


Location : Grafton, New South Wales


Created : 2025-11-04


Job Type : Full Time


Job Description

Add expected salary to your profile for insights Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward. Overview We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including: Typical earnings start at $70,827 p.a. + super (including penalty rates), with opportunities to earn above $90K p.a. + super From March 2026, typical earnings increase to $75,077 p.a. + super, with opportunities to earn above $95K p.a. + super Hourly rates increase as you achieve Correctional Officer Level2 and Level3 5weeks annual leave Every second weekend off enjoy a 7day fortnight roster Uniforms and lunch provided 24/7 access to medical & mental health support via Sonder Flexible salary packaging options Ongoing career progression and development opportunities A supportive, teamfirst environment with trusted leadership Refer a Friend Get Rewarded! Know someone whod be great for this role? Refer them and, if theyre hired, youll receive a Prezzee Voucher.Conditions apply. Make an impact at Serco As a Correctional Case Officer, you will play a key role in supervising, managing, and supporting inmates while ensuring safety, security, and rehabilitation in a respectful and structured environment. You''ll be working at Clarence Correctional Centre, helping inmates prepare for reintegration into society. Responsibilities Supervise and manage inmates while promoting rehabilitation and reintegration Conduct searches, monitor inmate activities, and maintain a structured, secure environment Use communication and problemsolving skills to defuse tense situations and maintain order Work closely with multidisciplinary teams to ensure inmate welfare Serco is a place for you You dont need experiencejust the right mindset. Well provide full training! Qualifications Willingness to complete CertificateIII in Correctional Practice (fully funded) Strong communication, empathy, and resilience Ability to stay calm under pressure and solve problems with sound judgment Physical fitness to meet role demands A valid Drivers Licence As this is a position of trust, shortlisted candidates will undergo a Police Check and full probity assessment Have questions? Reach out to Kirsty (TA Lead) at [emailprotected] wed love to chat. Are you ready to do important work that really matters? At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the worlds most urgent and complex challenges. We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, NewZealand, and HongKong, and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration and Community Services. We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and TorresStraitIslander people, LGTBQI+, veterans, and people with disability. By joining Serco youll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion, and belonging. Impact a better future at Serco. Perks and benefits: Enjoy doing meaningful and vital work, a world of opportunity awaits, work with great people, access to Serco''s Global Employee Networks, paid community service and Reservists leave, 24/7 Employee Assistance Program, Benefits@Serco, Serco Flex. #J-18808-Ljbffr