Job Title

DescriptionWe have an exciting opportunity for a full-time, permanent Care Manager to join our Out of Hospital Care (OHC) program in Tweed Heads.About UsAn industry-leading and dynamic support provider, Care Connect is proudly a not-for-profit organisation. We understand how important it is to remain independent at home. Our collaborative, authentic and talented team enhances peoples quality of life each and every day. You can be part of it. As the aged care landscape evolves, we remain steadfast in our mission to support our clients with compassion, quality care, and proactive leadership.About The RoleAs a Care Manager, youll work with clients and stakeholders to assess, plan and manage services that enable people to safely return home from hospital. Youll ensure clients have the right supports in place for independence, choice and control, while also promoting the benefits of Care Connects wider services.In this role, you willReview referral and intake information, completing client assessments (face-to-face or via phone) within agreed timeframes and KPIsDevelop person-centred care plans - identify needs, explain rights & responsibilities, and set client expectations collaborativelyBuild strong referral networks and connect clients with local resources aligned to their care plans and budgetsProvide service excellence across all stages of the client journeyAbout YouYou thrive on engaging with people, value relationships, and are confident in delivering person-centred care to a diverse client base. You live by our values of Collaboration, Courage, Authenticity, Respect and Excellence - CARE.What youll bring4+ years experience in case management or client managementDiploma or degree in Health/Allied Health OR 6+ years relevant experienceStrong communication, advocacy and interpersonal skillsProven time management, prioritisation and budget management skillsCurrent Australian drivers licence and reliable vehicleProficiency in Microsoft Office and willingness to learn client database systemsImmunisation record in line with NSW Health policy (including COVID-19), or willingness to obtainWhats in it for youSalary Packaging: Maximise your take-home pay with generous not-for-profit benefits.Flexibility: Enjoy hybrid work options and a supportive team culture.Growth & Development: Access ongoing training and career development opportunities.Wellbeing Support: Benefit from our Employee Assistance Program, discounted health insurance, and wellness products.Next StepsIf this role sounds like you, apply by clicking the "Apply Now" button now! Come and join the team! To request a position description or for any other queries, please contact our Talent Acquisition team at: [email protected] understand the benefits that a diverse workforce brings to our diverse community of clients. Care Connect is an inclusive, Equal Opportunity employer. We encourage applications from all members of the community including: First Nations peoples, people with culturally & linguistically diverse backgrounds, LGBTQI+, mature aged and people living with disability. #J-18808-Ljbffr