Job Title

Reception Officer - Casual Join to apply for the Reception Officer - Casual role at Central Coast Council. About the Role Dive into an exciting career as a Casual Reception Officer and make a splash by ensuring the safety and enjoyment of the Central Coast community! The Reception Officer will serve as a key contributor to our Leisure and Aquatic Centres, ensuring high-quality customer service as the initial contact for visitors. This role involves delivering accurate information, managing entry fees, and assisting with daily administrative tasks. Shifts are available at Lake Haven Recreation Centre, Peninsula Leisure Centre, Gosford Olympic Pool, Toukley Aquatic Centre and Wyong Olympic Pool, with working across multiple sites possible. Shifts will be available Monday to Sunday, between the hours of 4:45am and 10pm. Penalty rates apply for weekend shifts. Salary: $34.70 per hour (includes 25% casual loading) + 12% superannuation. Penalty rates apply for weekend work. Key Activities Provide up-to-date and accurate information about centre facilities, service and programmes to new and existing centre users, both in person and over the telephone. Explain the features and benefits of the centre programmes and memberships to prospective customers. Supervise public entry and collect entry fees in accordance with centre and Council administrative and financial procedures. Accurately process membership and enrolment applications and follow guidelines on the sale or memberships and enrolments. Assist with daily administration duties, including banking, word processing, mail outs, publicity distribution, and collection of forms and photocopying as required. Essential Criteria Extensive experience in cash handling and point of sale operations. Proven track record in a fastpaced customer service role. Familiarity with computerised member/customer management systems. Demonstrated ability to embrace change. Must undertake a course of Hepatitis B and Tetanus vaccinations or demonstrate immunity prior to commencement of employment. Location Central Coast Council is ideally located on the northern fringe of Sydney and just an hour''s drive from Newcastle. The Central Coast offers one of the best places in Australia to live and work. Contact The contact person for this role is Sally Hyslop, Team Leader Fitness and Sport. You can contact Sally on 0407 492 702. Application Deadline This position will close for applications at midnight on Sunday, 16 November 2025. Equal Opportunity Central Coast Council is committed to the goals of equal opportunity employment. We aim to provide a work environment for our employees that fosters equity, diversity and respect. Council is also committed to providing safe environments that protect the physical, emotional, cultural and social wellbeing of children on the Central Coast. How To Apply To be considered for this role you must complete an online application. Key steps include: Answer all online questions. Attach your resume. Attach your qualifications and licences. After submission you will receive an automated response. If you have any questions, contact our Talent Acquisition team or the contact person above. #J-18808-Ljbffr