Panthers Group and Pullman Sydney Penrith have an exciting opportunity for a passionate and experienced Reservations professional to join our growing hotel group and be part of our high-performing team! Introducing Pullman Sydney Penrith Penriths First Five-star International Hotel with 153 Guest Suites, Elite Fitness Centre, Sauna, Restaurant, Bar and Caf. Secure Underground Parking 1,250sqm Conference and Convention Centre with Dedicated Bar, Reception and Green Room and Best-in-Class Audio Visual Market Leading Sustainability Initiatives In-Room Dining The Benefits of the Role Inclusive, Flexible and Engaging Working Environment built on Strong Values and Authenticity. Training and Development with Global Career Opportunities and access to Accors Registered Training Organisation. Team Discounts across Accors 5,000+ hotels and partnering businesses. Food & Beverage discounts at Panthers Group Venues. Onsite Complimentary Car Parking Are you a people person with a genuine passion for hospitality? Join us as a Cluster Reservations Sales Agent (Part Time) and play a key role in connecting guests to exceptional experiences across our hotels. In this fast-paced, multi-property role, youll manage individual and small group bookings, convert enquiries into confirmed stays, and help maximise occupancy and revenue - all while delivering exceptional guest experiences. Key Responsibilities Manage inbound reservation enquiries via phone, email, and online channels. Convert leads into bookings through effective upselling and product knowledge. Accurately process bookings and maintain system integrity across all cluster hotels. Liaise with Sales, Events, and Front Office teams to ensure a seamless guest journey. Contribute to achieving revenue, conversion, and customer satisfaction goals. About You Strong communication and customer service skills. A keen eye for detail and accuracy in a fast-paced environment. Experience with hotel reservations systems (Opera, or similar preferred). A positive, proactive team player with a passion for delivering service excellence. Ready to Apply If this sounds like the opportunity for you, please apply now! #J-18808-Ljbffr
Job Title
Cluster Reservations Sales Agent