Location, Salary & Employment Location: Bankstown Salary: $55,714 - $62,021 + Superannuation + NFP salary packaging benefits Employment status: Full Time Permanent About the Role Hey you! We are looking for a supportive and outgoing Customer Service Officer to be the friendly face and first point of contact for MatchWorks, supporting participants and keeping things running smoothly behind the scenes. At Matchworks, we support you for all of your employment and recruitment needs as a leading provider of job seeker and disability employment services. What youll do Support participants with information, appointments, and access to tools to help them job search. Create a friendly, welcoming and warm experience for participants and visitors. Handle admin essentials data entry, filing, scheduling, and keeping systems up to date. Work closely with your team to share ideas, improve processes, and celebrate wins together. What youll bring Strong people skills youre approachable, positive, and calm even on busy days. Great multitasking skills and an ability to juggle admin, calls, and face-to-face support with ease. A team player attitude as someone who genuinely enjoys supporting colleagues and participants. (Youll also need an NDIS Worker Screening Check and Orientation Module Certificate but dont worry, well help guide you through this.) Why youll love working with Matchworks at genU At genU, our differences make us stronger. We celebrate all kinds of diversity and the unique perspectives each of us brings. Were committed to creating a welcoming, safe, and respectful space where everyone feels valued and can thrive. Youll also get University Study Discount: 25% fee reduction for undergraduate and postgraduate courses at Torrens University. Salary packaging: up to $15,900 taxfree plus meal/entertainment benefits. Purchased leave options: ability to buy additional annual leave. Extra leave: 13 days personal leave and 10 wellbeing days per year. Flexibility: full time, part time, or job share plus hybrid working. Discounts: savings at 450+ retailers including Coles, Woolworths & JB HiFi. Wellbeing support: 24/7 access to a holistic employee assistance program. Referral bonus: bring great people and be rewarded. Ready to make a difference? Click apply to complete your application. Dont wait to apply! We are reviewing applications as they come in. #J-18808-Ljbffr
Job Title
Customer Service Officer