A$134,000-$156,800 p/a + 4 or 5 days a weekOn-sitePosted 12 days ago The role As an Operations Manager, you will report to the Director of a Boutique Wills & Estates Practice. Duties include: Workflow management for the administration team Making sure Safe Custody facility is maintained properly Leave roster & workflow & recording Workflow for the lawyer''s initial appointments Liaison with suppliers and negotiating arrangements Spot checking for quality control Leases, licensing, practicing certificates and insurances Regional visit program rostering Recruitment (of non-lawyer team members) Retention Performance and Salary Reviews Lawyer budget meetings (fortnightly) Lawyer bonus communication, calculation, monitoring KPI management Team building On boarding/off boarding Developing checklists & keeping HR manual updated Attending lawyer weekly meetings & implementing key outcomes Behaviour monitoring & disciplinary issues (including performance management if required) Meetings with senior management to discuss key trends (fortnightly) Liaison with IT provider Client & Safe Custody client complaints Monitor and assist with obtaining Google reviews Encourage and coordinate lawyers contribution of articles on social media platforms; and Firm''s website LinkedIn/Facebook posts Website updates (liaison with our web developer) Referral reports Assisting with preparation of marketing material (PowerPoint, brochures etc) Assistance with implementation of bigger projects that happen from time to time. Creating and updating forms / templates / documents under supervision Liaise with Divisional Head, General Manager and Finance Manager around compliance issues This position is either 4 or 5 days a week. They are also flexible with hours. Your experience You will need to have a minimum of 4 years Operations Management or Practice Management experience. Law Firm experience is also essential. The Law Firm / Salary Boutique specialist law firm based at Toowong. Great procedures and systems. Total staff of 24. Professional and corporate environment. Salary between $120,000 - $140,000 plus Super, dependent upon experience. They also offer a performance bonus. Apply Please click on the ''Apply for this job'' button or email [email protected] direct. Alternatively, for a confidential discussion regarding this role or to explore other career opportunities, please contact: Applicants must have full working rights in Australia (citizenship or permanent residency). #J-18808-Ljbffr
Job Title
Practice Manager