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School Based Trainee Business Support and Customer Relations Join to apply for the School Based Trainee Business Support and Customer Relations role at Careers at Council. Cessnock, New South Wales Traineeship. About the opportunity Are you a year 10 student (heading into Year 11 in 2026) whos ready to get a head start on your future? Councils schoolbased traineeships are a great way to gain realworld work experience while youre still at school! Were on the lookout for a motivated student to join us as a schoolbased trainee and work towards a CertificateIII in Business. Youll learn valuable skills, get handson experience, and build a strong foundation for life after school all while working with a great team here at Council. Does this sound like you? Dont miss this awesome opportunity to learn, earn, and get ahead! Role The trainees primary role is to provide efficient and effective administration support and customer service in a professional and responsive manner. Over a twoyear period, while completing year 11 and year 12 studies, trainees will: Work at least one day a week at Council at our main administration building; Receive an income while learning new skills; Achieve a Certificate qualification; Be supported by Council staff; Potentially be considered for career opportunities at the end of their traineeship. About You Be a current high school student commencing year 11 in 2026; Have an interest in business support and customer relations; Have demonstrated commitment to providing customer service. Remuneration Hourly rate as per the Local Government (State) Award plus superannuation. The Benefits 2year temporary schoolbased trainee position; Parttime working one day per week; 12% superannuation; Supportive and engaging learning environment; Picturesque Hunter Valley location! Whats next? Applications for the 2026 LAUNCH program are now open! Please ensure you complete the online application and submit detailed responses to the selection criteria, demonstrating your interest and commitment in the traineeship. Your candidate suitability is determined by your responses to the selection criteria questions. For more information on how to address the selection criteria please visit our How to apply page. PreEmployment Screening Before an offer of employment is made, recommended candidates will be required to undertake a medical assessment (including drug and alcohol testing) and other preemployment checks, such as references, employment history checks, working with children checks or a criminal record check. About Us At Cessnock City Council our success is built by our people and core values. We offer you a direct connection to the community, providing opportunities to both inspire growth and sustainability in our diverse region. Were committed to building a passionate and inclusive workforce. We are committed to the value of respect, and we strive to have an inclusive workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals of all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTQIA+ community, veterans and people with disabilities. We partner with the Veterans Employment Program and the NSW Government to implement recruitment practices dedicated to supporting veterans to pursue a career in local government. Our aim is to support veterans finding suitable, sustainable and meaningful employment. If you need any adjustments to be made to your accessibility requirements, please contact [email protected] for a confidential discussion. Applications Close Thursday 13 November 2025 at 11:30pm. Contact Merleah Scroggy, Customer Relations Team Leader (02) 4993 6729. You must have the right to live and work in Australia to apply for this position. Guided by staff values of integrity, respect, teamwork, accountability and excellence, Cessnock City Council is indeed an attractive, thriving Council and employer of choice. Apply for this role visit site share. #J-18808-Ljbffr