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Add expected salary to your profile for insightsBe a part of transforming Australias digital landscape as a Customer Field Technician.Youll make a real impact to every-day Australians in this customer facing role where youll get to see the happy faces you help!A bit about your roleAs a Customer Field Technician, you will be based across the Ingham, Cardwell, Tully, and Mission Beach regions. You will play a vital role working on Customer Service field tasks across potentially all nbn technologies. This is an autonomous role where you will be responsible for installation, repair and maintenance of nbn products and services. Youll have the opportunity to work in multiple environments both internal and external but predominantly inside the customers premises.Cabling installation, including copper and fibre, encompasses jointing, jumpering, and splicing.The role also involves customer premises installation of nbn Customer Premises Equipment (CPE), as well as fault diagnosis and repair of nbn cabling networks and nbn CPE.These positions operate between the hours of 7am to 7pm, depending on business needs, and we encourage a flexible working environment.A bit about youWere seeking both experienced candidates as well as those with transferable skill from a communication cabling or electrical background and who are keen to explore a new career in the telco sector.A large part of this role is working in customers premises, so it will also be important you have exceptional customer service skills and can display honesty and integrity while being self-managed and motivated.We will also be looking for a current & clean Drivers License and strong and personable communication skills, both written and verbal.Life at nbnTo be part of nbn is to be part of something bigger. Weve created Australias networka network made for more.Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of Australia by connecting homes and businesses everywhere. Its not just a way for everyone to do the things they love, but transforms the way they do them, and the opportunities available to them.Inclusivity and benefitsnbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That''s why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for three years running, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we''re recognised as a WORK180 Endorsed Employer for Women.We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please dont hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. This line is dedicated to accessibility-related enquiries for recruitment; only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.Where to from here?If you think this role might be for you, we want to hear from you. Please apply by following the links and send your resume only. We do not require a cover letter or any selection criteria to be addressed.The preferred candidate will be required to undertake a Criminal History Check and a Pre-Employment Medical Assessment to assess their ability to perform the genuine occupational requirements of the position.Unlock job insightsSalary match Number of applicants Skills matchIt''s amazing to think that at the start of the millennium, the nbn network didn''t even exist. Now, it''s an essential part of our daily lives and has greatly impacted how we live in Australia.In 2009, the Commonwealth of Australia established the nbn (National Broadband Network) as a Government Business Enterprise (GBE) with a specific goal: to create, construct, and manage a wholesale broadband access network for the country.Our network spans the country, making it possible for internet retailers to provide access to reasonably priced broadband services for everyone, connecting communities and businesses all across Australia.Researching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr