Job Title

Aegis Health has a guiding philosophy and deep commitment to quality health care based on compassion and respect. Aegis Health has evolved from the Aegis Groups extensive experience in care provision, to develop innovative health care services. At Murdoch Square, these integrated health services comprise surgical services, mental health and primary care services. The surgical services are located across three floors in the Aegis Health Private Hospital. To learn more about Aegis Health, visit our website: Health offers a competitive rate of pay and benefits. We offer a supportive workplace, with education and training.About the RoleAegis Health is seeking an organised and customer-focused Administration Assistant to join our dedicated team. In this vital front-line role, youll provide professional and efficient administrative support to ensure a smooth experience for patients, families, and clinical staff.This is a diverse position covering reception, admissions, bookings, and medical records, where your attention to detail and compassionate communication will make a real difference every day.Key ResponsibilitiesGeneral & Reception DutiesGreet patients and visitors with warmth, professionalism, and empathy.Handle telephone and in-person enquiries, directing them appropriately.Maintain patient confidentiality and uphold Aegis Health values at all times.Ensure adequate supply of stationery, healthcare forms, and other essential items.Admissions & BookingsCollect, verify, and accurately enter patient details into the Patient Administration System.Confirm private health insurance details and manage financial consent documentation.Process payments and complete daily reconciliations.Coordinate bookings and admissions, liaising with patients, theatre teams, and consulting rooms.Medical Records & Ward SupportPrepare, collate, and file medical documentation accurately.Manage medical record tracking, scanning, and off-site storage processes.Support clinical staff by arranging bookings for tests, transport, and equipment.Governance, Safety, and Professional DevelopmentParticipate in ongoing training and contribute to continuous improvement initiatives.Adhere to all safety, privacy, and legislative requirements.Promote a culture of accountability, teamwork, and quality service.About YouPrevious experience in a healthcare or customer service role (medical setting preferred).Excellent communication, organisational, and time management skills.Strong computer literacy and accurate data entry skills.Proven ability to manage multiple priorities and work effectively in a team environment.Experience handling cash and electronic payments with attention to accuracy.Commitment to Aegis Healths vision, values, and patient-centred care.Knowledge of medical terminology.Experience using hospital administration systems.Understanding of Equal Opportunity, Disability Services, and Work Health & Safety principles.Pre-Employment RequirementsProof of eligibility to work in AustraliaValid identification and police clearanceWorking with Children CheckPre-employment health assessmentWhy Join Aegis Health?At Aegis Health, we are dedicated to providing excellence in patient care and supporting our staff to thrive in a respectful, collaborative environment. Youll be part of a professional team that values compassion, integrity, and continuous learning.How to ApplyIf youre an organised and compassionate professional looking to contribute to high-quality healthcare, wed love to hear from you.Healthcare & Medical Medical Administration #J-18808-Ljbffr