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Add expected salary to your profile for insights Work within a values driven, progressive organisation Be part of an engaging team that thrives on challenges Ongoing parttime opportunity You may be required to travel to and from all 4 refuge sites About the Opportunity This role sits within the Homelessness, Justice & Family division and plays a key role in supporting the daily operations of the Youth Refuges. The Homelessness, Justice & Family division consists of four conceptual domains: Intensive Youth Support Supported Accommodation and Justice Youth and Family Youth Refuge Melbourne City Mission Youth Refuges aim to provide safe, secure shortterm accommodation for young people 16 24 years of age experiencing homelessness and assist them in moving toward independent living. The service provides accommodation, support, counselling, information and assistance to young people based on their needs (e.g. Centrelink, health and legal services) and support in finding suitable accommodation options. The Refuge programs work within a strengthbased framework and focus on assisting young people to build their existing skills and develop their own capabilities. Referrals are accepted under the Opening Doors Framework from Homelessness Access Points. Melbourne City Mission operates four Youth Refuges situated in the Northwest and Northeast of Melbourne: Iramoo Youth Refuge located in Werribee, a new facility, accommodating 8 young people and 2 families. WRAP Youth Refuge located in Sunshine, accommodating 2 single males, 2 single females in shared spaces, and 2 family units. Stopover Youth Refuge situated in North Fitzroy, can accommodate 9 young people. Vickys Place Youth Refuge accommodates up to 8 young women and their children in Rosanna. Melbourne City Mission Refuges also work in conjunction with the Northwest Outreach team based at the WRAP Youth Refuge, providing early intervention, postrefuge support, and community development activities within an outreach capacity. The Youth Refuge Worker provides structured support to young people who are accommodated at the Refuge in accordance with DHHS and MCM guidelines and offers support to residents in finding appropriate accommodation and support services suitable to needs. Workers shall maintain an environment that promotes the health and safety of all residents and staff; fulfil the record keeping, data and other administrative functions of the service; and assist the general daytoday running of the refuge. About you We are looking for someone who can: Provide structured support whilst on shift, including completion of intake and safety planning assessments with young people and their children. Provide assistance to access appropriate specialist support services. Respond appropriately to young people presenting with difficult and challenging behaviours. Maintain an environment that ensures the health and safety of all residents and staff. Liaise and work cooperatively with housing and other human service agencies within the region to provide homeless young people with appropriate support services. Benefits of working with MCM include Diverse and inclusive organisation Attractive Salary Packaging benefits Supportive learning and development environment Culture of continuous improvement Tertiary qualifications in Social Work, Youth Work, or related community services field or (Certificate IV with demonstrated experience minimum). A clear understanding of working within a case management framework including client assessment and intake processes. Strong ability to actively and assertively engage young people with complex needs, particularly in a residential environment. An understanding of the homelessness service system with knowledge of patterns, trends and systemic issues, and principles in working with at risk young people. Knowledge of local and regional human service networks and service providers. Availability to work shift work including weekends and sleepover shifts. Experience working with young people experiencing homelessness Knowledge of coaching, attachment and/or trauma informed practice Screening Criteria National Police check Working with Children check and NDIS Worker Screening check or ability to obtain Valid Victorian Driver''s license Right to Work in Australia Applications for this role will close on 30 November 2025 /or Applications may close before the deadline, so please apply early. Please include your current resume and cover letter. Please review the position description to understand more about the role and responsibilities. If you have any needs throughout the recruitment process that have not already been catered for, we encourage you to contact [emailprotected] to let us know how we can better support you to apply. About MCM MCM is an inclusive and equal opportunity employer with a strong commitment to safety. MCM embraces differences because we know that diversity and inclusion help us to attract, recruit, engage and retain talented people. We are a leading notforprofitforpurpose organisation that offers a broad range of services in Disability, Homelessness, Palliative Care and Education. Our commitment to Safety MCM is committed to the safety of its clients and employees, taking a zerotolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards. Our commitment to Diversity, Inclusion & Equity of Access At MCM we embrace our differences because we know that diversity helps us to innovate and make the biggest impact possible. Our DEI Strategy supports and drives an inclusive workplace culture. We embrace the learning opportunities that come with authentic commitment to equity of access for all. We particularly encourage Aboriginal and Torres Strait Islander candidates to apply. #J-18808-Ljbffr