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Job Title


Home Support Officer


Company : Uniting


Location : Unanderra, New South Wales


Created : 2025-11-06


Job Type : Full Time


Job Description

Fixedterm contract This role offers a fixedterm contract through to 1 March 2026, with potential for extension as opportunities arise. Located in Unanderra, NSW. Rostering focused role FullTime closed period contract Competitive pay, flexibility & great benefits If youve worked with aged care rosters and love keeping things running smoothly, this is your chance to take the next step. Join our friendly team where your organisational skills and understanding of aged care staffing will make a real difference every day. Youll support our team to deliver quality care through wellplanned, efficient schedules and enjoy the stability, support, and purpose that come with working for a leading notforprofit provider. About the opportunity The Administration Officer is the welcoming face of Uniting, providing comprehensive administrative support and managing reception duties in our residential aged care facility. Beyond typical administrative duties, this role is vital to delivering our personcentred approach and is key to supporting clients and their families throughout the movingin process. You will proactively seek opportunities to engage with residents and foster meaningful connections within the household and the broader community. Key Responsibilities Focused in completing and maintaining rosters Respond to inquiries from internal and external stakeholders, including residents families. Collaborate with the Service Manager to ensure uptodate rosters are accessible to all team members while managing the daytoday rostering system. Organise meetings, schedule training sessions, and take minutes as required. Manage the ordering of supplies and consumables. Securely scan, upload, and file resident and staff documents in the SharePoint system. Process invoices promptly and accurately in the system. Communicate effectively with clients from diverse backgrounds and with varied needs. Assist residents by performing tasks, including room preparation, booking transport, and arranging services. Foster community connections and promote the services of Uniting. Ensure clear, timely, and effective communication while maintaining the privacy and confidentiality of each client. Uphold the rights and privacy of clients in line with Unitings policies and relevant legislation. Qualifications Certificate 3 in Business Administration, Customer Service or equivalent qualification/experience. Skills & Experience The ideal candidate must have strong handson experience with computer systems, as the role involves working across various platforms such as CRM, rostering software, and Work Smart Dynamics. The position is also responsible for online orders for laundry services and facility equipment/accessories. Experience in rostering is essential. Excellent communication and customer service skills. Strong problemsolving abilities, able to negotiate, mediate, and resolve conflicts effectively. Keen attention to detail and the ability to multitask efficiently. Exceptional organisational and timemanagement skills. Advanced computer proficiency, including Outlook, Teams, Microsoft Office, and client data management systems expertise. What We Offer You A rewarding career with a leading human services organisation. Up to $18,550 NFP salary packaging available. Access to our U rewards program with exclusive discounts. Access to Fitness Passport Live your best life. A supportive, inclusive, and collaborative work environment. A commitment to offer opportunities to grow your career. Purchase of additional leave. Employee Referral Program $500 bonus for each successful referral. Who is Uniting? Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice. Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people. Empowered by Diversity At Uniting, inclusion isnt just something we value its how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve. How to Apply If this opportunity is of interest, then wed love to hear from you. Just click on the Apply button in this ad, fill out your details and submit. We encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community. What to Expect Please know that employment with Uniting will require a National Police Check, preemployment screening and references. #J-18808-Ljbffr