Job Title

Entry-level administration role supporting a busy team in a global claims management company, offering strong team culture and learning opportunities. Your Role Key responsibilities include: Acting as the main point of contact for all administrative requirements Efficient and accurate entry of data Updating the Claims Management System as required Navigating and sourcing information from multiple internal systems and reference materials Providing clear and concise written and verbal communication Answering incoming calls promptly and responding to client and insured queries via telephone and email Liaising and building rapport with internal and external key stakeholders Archiving files and retrieving files from archive on request Supporting the team through general administration and payments Working effectively within a team environment by assisting fellow team members, sharing information, and supporting the team to achieve its targets About You The ideal candidate will possess the following: Confident communication skills, able to convey important information clearly through verbal and written mediums Ability to prioritise urgent tasks A cando attitude with strong attention to detail and a processdriven approach High competence with Microsoft Excel and the ability to learn new systems and processes quickly Numeracy skills and the ability to handle confidential information Eagerness to learn and develop in the role and beyond No prior administration experience required; suitable for school leavers, university graduates, or receptionists seeking entry into the insurance sector Australian or New Zealand citizenship or permanent residency status required Willingness to consent to a national police check Compensation & Benefits Permanent full-time and casual positions available Supportive, sociable, and engaging team environment Inclusive workplace valuing diversity of thought, experience, and perspective Opportunity to work for a global company with a strong culture Standard benefits for entry-level roles at Crawford & Company may include paid leave, superannuation, and access to employee assistance programs Training & Development On-the-job training provided with strong support from the team Opportunities to learn new systems and processes Encouragement for professional growth and development Career Progression Entry-level role with potential for advancement within the company Opportunities to develop skills and progress into more senior administrative or specialist roles within the claims management and insurance sector How to Apply Submit a short cover letter explaining your suitability for the role along with your resume. This job may close before the stated closing date, you are encouraged to apply as soon as possible. #J-18808-Ljbffr