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Add expected salary to your profile for insights Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a workplace of challenge, opportunity, and reward. We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including: Flexible salary packaging options, including novated leasing for new and used vehicles Benefits@Serco, which includes a great range of career support programs, wellbeing packages and financial benefits, available through us and our selected partners, including access to Fitness Passport Corporate discounts across retail, health insurance and travel Make an Impact at Serco We are looking for an Education & Training Officer to join our Inmate Services team. Youll join a passionate team committed to the rehabilitation and reintegration of inmates at Lavadia Correctional Centre in Northern NSW. You will support the education and training outcomes of inmates through effective coordination and facilitation of education programs. Youll work closely with trainers, stakeholders and inmates to ensure smooth operation of educational services. About Clarence Correctional Centre Opened in mid2020, this 1,700bed stateoftheart facility is the largest correctional centre in Australia. Located on the beautiful NSW North Coast, approx. 6 hours'' drive from Sydney and 3.5 hours from Brisbane, our region offers rainforests, epic headlands, sand dunes, and some of the best Australian beaches with a variety of multicultural cafes, restaurants, and friendly community towns. Key Responsibilities Supporting the assessment of inmate education needs and assisting with the delivery of courses Managing education schedules and coordinating resources for teachers and trainers Maintaining learning management systems, including Moodle and inmate databases Facilitating communication between inmates and external institutions, including enrolments and exam invigilation Overseeing inmate library operations, IT resources, and creative education rooms Ensuring documentation and compliance standards are met for all education activities Required Qualifications and Experience Certification in Education, Training, or Administration (desired, not essential) with the ability to undertake if required Certificate IV in Correctional Practice (Case Management) or completion within the first 12 months of employment Experience in providing education, training, or administrative support in a team environment Experience in performing a range of education or administrative functions, including the compilation of statistical data Demonstrated experience in maintaining computerised and manual information and recording systems Experience in providing accurate and high-quality data and recordkeeping protocols High level of integrity and ability to maintain confidentiality Serco is a Place for You Youre passionate about education and organisation, with a drive to make a real difference. Youre someone who thrives in a structured environment and can work both independently and within a collaborative team. Youre culturally aware and respectful, committed to upholding safety and ethical standards in every aspect of your work. As a fastgrowing and successful global company, Sercos services span Justice, Defence, and Health. In joining us, youll be part of a supportive culture that values diversity and offers longterm career opportunities. We celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ individuals, veterans, and people with disabilities. Impact a Better Future at Serco #J-18808-Ljbffr