OverviewSecurecorp is a leading provider of premium security, cleaning, electronics and monitoring services nationwide. We are guided by our values of reliability, integrity and results and offer stability, growth and development opportunities to our employees.About This OpportunitySecurecorp has an outstanding opportunity for an experienced Full-Time Control Room Officer to provide excellent customer service and emergency response at a site in Ipswich. This is a permanent full-time role with a roster designed for work-life balance and compensation featuring award-based rates and applicable allowances (where available). There are opportunities for advancement within the organisation.ResponsibilitiesAssess and respond to situations of risk or hazard.Access control and monitoring CCTV, and alarm systems.Incident report writing and data logs.Site safety and monitoring.Provide consistent high-quality customer service.Control access to security-sensitive areas.Interact with stakeholders including client representatives, building and facilities management, contractors, emergency services, employees and the public.Monitor access control, alarm control and CCTV to detect security breaches or incidents.Identify risks, respond to incidents and resolve issues.Pay Rate & RosterSSIA L4 rates + superStandard rates from $28.86 per hourSaturday rates from $43.29 per hourSunday rates from $57.72 per hourPublic holiday rates from $72.15 per hourWhy Choose Securecorp?Refer a Friend Program: Earn $100 for each successful referral.Wellbeing Support: Employee Assistance Program and wellbeing platform with benefits including health checks and exclusive discounts.Excellence & Innovation: 30+ years of industry-leading experience in safeguarding client assets.Frontline Guardian Role: Be the first line of defence, respond to alarms, conduct patrols, and more.Career Growth: Ongoing training and development with opportunities for advancement.Flexibility: Potential to relocate to various sites across Australia.Recognition: Formal commendation awards and events year-round.Equal Opportunity: We value diversity and welcome applications from all backgrounds.QualificationsCurrent Security LicenseControl Room License Highly regardedCurrent First Aid & CPR certificateImpeccable presentationFlexibility to work rotating rosters; willingness to work nights/weekendsExcellent verbal and written communication; ability to work as part of a teamPositive attitude and professionalismJoin Our WorkforceTo qualify, you must hold a current QLD Security Licence with a Crowd Controller component and a First Aid certificate.If you have exceptional customer service skills, a positive attitude and motivation, Securecorp invites you to apply. Ready to make a difference? Apply now and safeguard the future with Securecorp.Master License 3318865 #J-18808-Ljbffr
Job Title
Security Control Room Operator