At Komatsu Australia youll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role. Are you ready for your next challenge with Komatsu? We''re seeking a Resident Field Service Technician based out of Chinchilla, supporting the Western Region up to Roma. This role will focus on field-based service and support for mining and construction customers, playing a critical part in maintaining the performance and reliability of Komatsu machinery in the field. Key Responsibilities Diagnosing and repairing Komatsu equipment across various machine groups. Carrying out testing and adjusting of machine operating and monitoring systems using appropriate tools and resources. Supporting major site-based equipment maintenance projects. Preparing professional technical and service reports using Microsoft Office applications. Ensuring punctuality and efficient service reporting using standard templates and Komatsu systems. Coordinating departmental reporting requirements including TSI and warranty claim processes. Maintaining accurate and timely time sheet inputs via Electronic Time Capture (ETC). Skills And Competencies Required Demonstrated competence in required core technical skill sets. Strong knowledge and understanding of Komatsu equipment, systems and diagnostics. Familiarity with Komatsu software platforms such as Dynamics, LinkOne, and SMAP. Ability to mentor and transfer knowledge to lower-level technicians (K4 and below). Capability to follow job scopes and critical paths to ensure job completion and customer satisfaction. Introductory proficiency in: Microsoft Windows XP Microsoft Word Microsoft Excel Whats in it for you? Attractive 7:7 roster offering great work-life balance. Residency in Chinchilla, with opportunities to grow and make an impact in the Western region. Be part of a collaborative and safety-focused team environment. Support and training to continue your career development within Komatsu. Komatsu benefits Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits. Financial: Income Protection Insurance provided through our company superannuation fund. Career: Recognition, awards, flexibility, further education studies and internal career development. Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health. Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents. Yearly Bonus: Potential to receive a yearly bonus. Referral Program: $3000 referral payment for referring a successful new employee to Komatsu. #J-18808-Ljbffr
Job Title
Resident - Field Service Technician