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Job Title: Engagement and Communications Manager Contract Type: Permanent Salary: 50,000 Per annum Working Hours: Full Time 35 Hours Working Pattern: Monday to Friday - Hybrid Location: Camden If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don''t meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Engagement and Communications Manager The Engagement and Communications Manager role is designed to support the directly employed property services teams carrying out repairs and maintenance. Riverside Property Services maintains over 25,000 properties across London, the Southeast and Home Counties. The directly employed teams carry out repairs and maintenance and this role is pivotal to support the development and implementation of our strategic approach to engagement and communication. You will support the senior management and Leadership teams ensuring that Riverside Property Services is delivering a high quality, professional, customer-focused communication service to our internal and external stakeholders including customers. This is a unique role that has different engagement and communication responsibilities across various work streams. This post is to ensure the provision of effective communications strategy, reporting to the Commercial Director. About you We are looking for someone with (to be taken from essential criteria) Experience of managing a team within a corporate communications environment Previous experience working within in the housing industry (repair works experience is ideal). Customer focused with excellent written and verbal communication skills, with the ability to work at all levels within the business. Ability to influence external stakeholders and internal customers Why Riverside? One Housing Group is a part of Riverside. At Riverside, were a housing association with a difference enhancing the everyday for all our customers. For 90 years, weve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, youll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered #J-18808-Ljbffr