Job Title

Full Time Wetherill Park, New South WalesWe are looking for a Service Team Leader to coordinate the day-to-day delivery of our after-sales service. This role requires someone with excellent planning, communication, and customer service skills. A strong technical background is highly desirable.What youll doSupervise and support a team of workshop and field service technicians.Plan, schedule, and coordinate preventative maintenance and breakdown servicing.Monitor daily workflows to optimise technician utilisation and minimise downtime.Liaise directly with customers, ensuring issues are resolved promptly and professionally.Promote after-sales servicing and repair options.Manage invoicing, reporting, and compliance records.Model and uphold safe working practices and support incident investigations.What were looking forStrong organisational and leadership skills with the ability to adapt to operational needs.Excellent communication and customer service skills.Experience in service coordination, scheduling, or a supervisory role (3+ years desirable).Technical knowledge of preventative maintenance and breakdown servicing (trade qualification desirable).Proficiency in IT systems, customer databases, and Microsoft Office.Understanding of WHS compliance in a service or technical environment.A proactive approach to problem-solving and continuous improvement.What we offerAccess to a company vehicle for day-to-day business needs.A supportive team environment with opportunities for development.The chance to play a key role in enhancing customer satisfaction and service deliveryBy submitting this form you agree to our terms and conditions and our Privacy Policy which explains how we may collect, use and disclose your personal information including to third parties. #J-18808-Ljbffr