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Are you passionate about making a difference? Do you love leading and being part of a team? You may have what it takes to join our amazing team!Our Customer Solutions Team Leaders are passionate, enthusiastic and driven, with a genuine love of people and technology. Working in one of the worlds largest Telecommunications companies, we aim to open all sorts of possibilities not only for our customers, but for our people too.In this role, youll partner with the regional manager in leading the store daily, from assisting with merchandising and product launches to helping others meet and exceed sales objectives. You wont be in this alone we offer amazing training experiences that will set you up for leadership success. Youll gain valuable experience coaching and encouraging your team to give our customers personal experiences that count. You will need to have availability across 5 days on a 7-day rotating roster, including weekends, peak trade days and public holidays and be available to complete 4 days of virtual and in person training.ResponsibilitiesLead the store daily in partnership with the regional manager, including assisting with merchandising and product launches.Help the team meet and exceed sales objectives.Participate in training experiences that set you up for leadership success.Coach and encourage your team to deliver personal customer experiences that count.Coordinate availability across a 5-day-on-7-day rotating roster, including weekends and public holidays, and participate in 4 days of virtual and in-person training.What you offerYou are a passionate customer advocate with the desire to be yourself when connecting and having fun with our customersCompetitive drive and confidence to succeed in a fast-paced sales environmentExcellent communication and leadership skillsThree or more years of sales and/or customer experience in telecommunications or a related industryPrior management experience is preferredThe ability to collaborate with key stakeholders on initiatives beyond store wallsMost importantly you will be a customer champion delivering great customer experiences, driving awareness of a customer centric cultureWhat we offerCompetitive salary package with uncapped earning potential and generous loading ratesSIM plan with unlimited calls, texts and data stay with us and never pay a phone bill againAccess to wellbeing programs and exclusive discountsAdditional leave benefits, include charity leave, thank you leave, additional your leave and gender affirmation leaveTraining support: get the inside scoop on all the latest tech from brands like Apple and SamsungExciting opportunities to further your career into a leadership role or head office position such as our Future you program that supports the development of your skills and career aspirationsWe believe in the power of people and the power of collaboration, so apply now and lets be bolder and better together!To be considered for this role, you must be an AU/NZ Citizen or Permanent Resident. #J-18808-Ljbffr