Ibis Budget Canberra are seeking energetic & enthusiastic Hotel All Rounder to work across both Front Office and Housekeeping to join our Team.Job DescriptionWorking across both Reception and HousekeepingProvide personalised service and a memorable experience for our guests every guest, every interaction, every day.Checking guests in and out Maintaining accurate guest accountsTaking bookings, providing helpful information & entering reservationsAnswering guests queries in a timely and efficient manner.Addressing guest requests and handling guest complaints in a positive manner.Working in Housekeeping, cleaning guests rooms and servicingQualificationsPrevious hotelfront office reception experience preferableProfessional telephone manner and exceptional customer service skillsAre positive, friendly, and guest-orientedHave a strong attention to detailAre flexible and ready to work across a seven-day roster, including weekends and holidaysAdditional InformationWhat is in it for you:ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation andFood & Beverage,Learning programs through our Learn your Way Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)Opportunity to develop your talent and grow within your property and across the world! #J-18808-Ljbffr
Job Title
Hotel All Rounder