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Senior Recovery and Quality Assurance Manager Residential CareSenior Recovery and Quality Assurance Manager Residential Care1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.About UsAnglicare Sydney is a leading and highly regarded community NFP organisation in Australia.About UsAnglicare Sydney is a leading and highly regarded community NFP organisation in Australia.Our vision is to see Jesus Christ honoured, lives enriched and communities strengthened. To achieve this, we are looking to attract the most capable and mission aligned people to join us.For over 160 years Anglicare has been serving people in need- providing care to older people and services to the vulnerable. We began because of people who saw a need in the community and who were compelled to make a difference. People motivated by Christian love and a passion to serve. If this describes you, we would love to invite you to join us!We are seeking a dedicated and experienced Senior Recovery and Quality Assurance Manager to join our Residential Care team. This pivotal role is responsible for stabilising high-risk residential care homes, ensuring immediate risk mitigation, and embedding long-term sustainable improvements in care quality, compliance, and governance.Key ResponsibilitiesProvide immediate and targeted responses to address health and safety risks to residents, ensuring compliance with regulatory standards while restoring resident and stakeholder confidence.Develop structured remediation plans, monitor continuous improvement initiatives, and coordinate external service providers to ensure quality and safe outcomes for all residents.Draft regulatory reports, provide governance reporting to senior leaders, executives, and the board, and ensure effective complaint resolution processes.Develop and oversee the PCI, ensuring sustainable and ongoing improvements.Ensure compliance with accreditation standards and support care homes through unannounced and scheduled assessments.Conduct root cause analysis and risk assessments, ensuring that actions taken resolve systemic issues and not just individual incidents.Lead targeted remediation strategies for homes, ensuring swift and effective risk mitigation.Oversee responses to the Aged Care Quality and Safety Commission (ACQSC), including reportable incidents, assessments, and compliance notices.Embed evidence-based clinical practices to enhance care quality and resident safety.Work closely with home managers and frontline staff to instil a culture of proactive risk identification and mitigation.Implement structured resident engagement activities, guided by resident needs and preferences, to restore confidence in service quality.Qualifications, Skill And Experienced RequiredRegistered Nurse with the Australian Health Practitioner Regulation Agency (essential).Tertiary qualifications in governance, risk management, or in a relevant field (desirable).Demonstrated experience in clinical governance, safety and assurance, or quality and compliance roles.Experience in complaints resolution & customer experience & engagement.Substantial knowledge of the Australian aged care industry and regulatory requirements.Proven ability to analyse complex issues, formulate strategic interventions, and drive measurable improvements.Strong background in clinical governance, compliance, risk management, and continuous improvement.Experience in managing accreditation and regulatory audits in aged care.Experience in high-risk service remediation, regulatory compliance, and accreditation processes.Proven ability to develop and execute remediation plans with measurable success.Strong written communication skills, with the ability to draft complex reports for regulatory bodies, executives, and boards.If you are passionate about making a difference in the lives of residents and have the skills and experience required for this role, we would love to hear from you. Please submit your resume and a cover letter outlining your suitability for the position.Benefits: NFP salary packaging benefits - reducing your taxable income by $15,900 plus an additional $2,650 for salary packaging accommodation, meals and entertainment | A staff rewards program that gives you discounts from over 400 retailers | Fitness Passport with access to over 800 gyms Sydney-wide.Aboriginal and Torres Strait Islander candidates are encouraged to apply.Anglicare Jesus Christ honoured, lives enriched and communities strengthened.Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice.Application Close Date: June 25, 2025Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionQuality AssuranceIndustriesNon-profit OrganizationsReferrals increase your chances of interviewing at Anglicare Sydney by 2xSign in to set job alerts for Senior Quality Assurance Manager roles.Bankstown, New South Wales, Australia 2 weeks agoRydalmere, New South Wales, Australia 1 week agoMascot, New South Wales, Australia 5 days agoRydalmere, New South Wales, Australia 15 hours agoQuality Assurance Manager - Above Water SystemsElizabeth Bay, New South Wales, Australia 2 weeks agoQuality Assurance Manager - Above Water SystemsElizabeth Bay, New South Wales, Australia 2 weeks agoSilverwater, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 5 hours agoSenior Remediation & Quality Assurance ManagerMacquarie Park, New South Wales, Australia 6 hours agoRydalmere, New South Wales, Australia 1 day agoTest Manager - Quality Engineering - TelcoSydney, New South Wales, Australia 2 weeks agoChipping Norton, New South Wales, Australia 1 month agoQuality, Risk and infection control ManagerNorth Sydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 3 weeks agoChatswood, New South Wales, Australia 2 weeks agoSenior Site Manager / Quality Manager Client Side Landmark Building ProjectSydney, New South Wales, Australia 5 days agoConstruction Quality Manager - Client SideSydney, New South Wales, Australia 2 days agoSenior Remediation and Quality Assurance Manager Residential CareMacquarie Park, New South Wales, Australia 6 days agoQuality Manager - Life Sciences FacilitiesNorth Ryde, New South Wales, Australia 1 week agoQuality and Innovation Manager - Kids Cancer Centre - REQ579616Sydney, New South Wales, Australia 2 weeks agoManager | Risk and Quality | MethodologyClinical Quality Officer (Health Manager Level 2) - Foundation for the Accreditation of Cellular Therapy (FACT)Sydney, New South Wales, Australia 23 hours agoQuality and Innovation Manager - Kids Cancer Centre - REQ579616Millers Point, New South Wales, Australia 4 weeks agoSydney, New South Wales, Australia A$190,000.00-A$200,000.00 3 weeks agoCredit QA Manager | Global Financial Services FirmSydney, New South Wales, Australia A$140,000.00-A$160,000.00 2 weeks agoSydney, New South Wales, Australia 2 weeks agoQuality Assurance Lead- Adobe Experience Manager (AEM)Sydney, New South Wales, Australia 3 weeks agoWere unlocking community knowledge in a new way. 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