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1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Job Title: Administrative Manager Splendour Tailored ToursJob Type: Full TimeAbout UsAt Splendour Tailored Tours, we create unforgettable luxury experiences for discerning travellers. From bespoke travel itineraries to VIP events, we specialize in curating exceptional moments. As we continue to grow, were looking for a highly organised and proactive Administrative Manager to assist our operations team and keep things running smoothly.Youll be the first point of contact for new inquiries, handling emails and calls with professionalism and efficiency. Your main responsibilities will include managing bookings, updating our CRM system (Zoho), creating invoices, and coordinating activities for toursall while keeping everything running smoothly behind the scenes.Key ResponsibilitiesMonitor and respond to incoming emails professionally and promptly.Enter and manage client bookings in our CRM system.Create and send invoices, ensuring accuracy in all financial transactions.Book and coordinate tour activities, ensuring seamless execution.Edit and update bookings as needed to accommodate client requests.Answer and manage phone calls, providing excellent customer service.Liaise with suppliers and partners to confirm details.Maintain and organise client records, ensuring data integrity.Check bookings and send tour calendar invites to our hosts.Complete host calls the day prior to tours to ensure they have all relevant information.Book and execute last-minute tours, handling urgent requests efficiently.Tailor set tours to better suit agent requests, ensuring a customized experience.What Were Looking ForExtremely detail-oriented: accuracy is everything in this role! You must have a sharp eye for ensuring every booking, invoice, and communication is correct.Experience: 2+ years in an administrative / reservations role, preferably in travel, hospitality, or events.Sydney Expert: You know and love Sydney. You stay on top of whats new and exciting in the cityfrom the latest restaurants and exclusive events to hidden gems and must-visit experiences.Skills: Strong organisational skills with keen attention to detail.Tech-Savvy: Have previously utilised CRM systems, invoicing software, and Microsoft Office. *Not a dealbreaker.Communication: Excellent written and verbal communication skills.Customer-Focused: A warm, professional approach to handling client requests.Problem-Solver: Able to manage multiple tasks and adapt quickly to changes.Unique Perks of The JobFlexibility to occasionally work from homeFamiliarisation (FAM) experiences with toursA voice in curating tour experiencesAccess to hospitality networks and invitations to industry eventsAn inspiring, uplifting and fun office environment near Coogee BeachBe part of a high-end, fast-growing travel company that designs unforgettable luxury experiencesA supportive, tight-knit team culture that values creativity, initiative, and hospitalityIf youre meticulous, highly organised, and thrive on getting every detail just right, wed love to hear from you!If you think youre the one send across a cover letter and resume (non-AI, authentic versions preferred) to [email protected] levelSeniority levelEntry levelEmployment typeEmployment typePart-timeJob functionJob functionProject Management and Information TechnologyIndustriesTravel ArrangementsReferrals increase your chances of interviewing at Splendour Tailored Tours by 2xSign in to set job alerts for Administrative Manager roles.Executive Assistant to Country Manager - AustraliaSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 3 weeks agoExecutive Assistant - Strategy & Corporate AffairsSydney, New South Wales, Australia 3 weeks agoNorth Sydney, New South Wales, Australia 5 days agoSurry Hills, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia A$60.00-A$60.00 4 days agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 3 days agoParramatta, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia A$110,000.00-A$120,000.00 5 days agoSydney, New South Wales, Australia 3 weeks agoFront Office Assistant Manager (Duty Manager)Mascot, New South Wales, Australia 3 weeks agoOffice Experience Manager - Part-time (Mon, Wed, Fri)Office Manager & Business Development SupportSydney, New South Wales, Australia 3 weeks agoMillers Point, New South Wales, Australia 1 day agoExecutive Assistant - Investment Strategy & Responsible InvestmentsSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 1 hour agoExecutive Assistant to the Global Chief Marketing Officer- 12 Month Maternity Leave CoverSurry Hills, New South Wales, Australia 3 weeks agoBaulkham Hills, New South Wales, Australia 3 days agoProject Management Lead - Global Business Solutions - AUNZSydney, New South Wales, Australia 3 weeks agoExecutive Assistant to Chief Data and Analytics OfficerSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 22 hours agoSydney, New South Wales, Australia A$103,000.00-A$111,000.00 2 weeks agoNorth Ryde, New South Wales, Australia 1 month agoMillers Point, New South Wales, Australia 2 months agoWere unlocking community knowledge in a new way. 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