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Business Insights & Intelligence Manager Location: LewishamEmployment Type: FullTime PermanentDepartment: Practice, Impact, Partnerships & Innovation Exciting opportunity based in Lewisham. Fulltime opportunity with hybrid/flexible working arrangements. Generous above award rates + Super + Notforprofit salary packaging of up to $18,550. About The Role In this newly created position, you will play a pivotal role in activating our agency strategy focused on 4 strategic pillars. The role will ensure the harnessing of data from our 35+ programs and 30,000 clients. You will work closely with crossfunctional teams from the frontline and executive to champion the use of data across the agency to inform decision making. Responsibilities Conducting regular audits to ensure data accuracy, completeness and integrity ensuring anomalies, outliers and errors are detected Developing and maintain standardised reports and dashboards to monitor KPIs and track progress against organisational operational and strategic goals Proactively identify gaps and inconsistencies in data systems and propose solutions to address them Partnering with program managers and frontline staff to ensure data capture methods align with service delivery best practice and objectives Analysing client demographics, preferences and outcomes to support personalised service delivery and personcentred care If you would like to find out more about the role, click apply to view the Position Description on our career website. About You To be a successful candidate you will have: Tertiary Qualifications in Data Science, Statistics, Maths, Economics, Computer Science, or related field Proficiency in data manipulation and analysis tools, descriptive statistics to summarise and describe data (e.g.: mean, median, standard deviation) Proven experience in data analysis, preferably in a social services or health care setting Strong analytical and problemsolving skills, with the ability to think critically and creatively about complex issues Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders and translate data insights into actionable recommendations that improve care outcomes Knowledge of regulatory requirements and best practices related to data privacy and security Benefits Professional Growth: Tailored professional development opportunities to support your career ambitions WorkLife Balance: Embrace flexibility and align your work and your life to enable you to thrive in a Family Inclusive accredited organisation Tax Savings: Maximise your income with generous salary packaging, reducing your tax and increasing your takehome pay Generous Leave: Aboveaward annual and personal/carers leave, extended parental leave, and additional leave for celebration and graduation day Inclusive: Join a friendly and supportive organisation that values your contributions and voice Wellbeing: Free access to a premium mindfulness app, EAP counselling, yearly flu vaccinations, and a variety of wellbeing activities to make your workday more enjoyable Choose a workplace that cares about your growth, happiness, and overall wellbeing. Join us today! To be considered for this role, you will need to attach your resume and a cover letter addressing how your skills, knowledge and experience meet the requirements of the role (Address the Selection Criteria). Applications for this position close on4 December 2025 2025. Please submit your application as soon as possible as shortlisting and interviewing for this position will commence immediately. Need More Information? Please contact Kulsum Thakore Talent Acquisition Partner +61 2 8723 2286 About Us People are at the core of everything we do: from supporting and enhancing the wellbeing of our clients to the nurturing and development of our staff and their career aspirations. CatholicCare Sydney is a leading notforprofit and the social services agency of the Catholic Archdiocese of Sydney, supporting people from all walks of life. Were an organisation that promotes diversity and inclusion and commits to the growth and wellbeing of our staff, empowering them to make a positive change to the community. We welcome applications from individuals of all ages, identities, abilities, and cultures, including Aboriginal and Torres Strait Islander Peoples, members of the LGBTQI+ community, and people living with disabilities. CatholicCare requires the preferred applicant to undertake a National Criminal History Record Check prior to employment, and for some roles, a Working with Children Check and/or NDIS Worker Screening Check may be required. #J-18808-Ljbffr