Job Title

Part Time Customer Banking Specialist North West AreaJoin to apply for upcoming opportunities in our North-West area branches. This is an expression of interest for the Part Time Customer Banking Specialist role in the North-West area. Opportunities are across the schedule listed below; please ensure you can commit to these hours before applying as they are pre-determined.25 hours per weekMonday - Friday: 9:30am2:00pm; orMonday - Friday: 11:00am4:00pmAs a Customer Banking Specialist Relief, you may be required to travel between the branches within our area. The North-West area covers the following branches: Gladstone Park, Glenroy, Highpoint, Moonee Ponds, St Albans, Watergardens, Broadmeadows, Craigieburn, Airport West, Keilor Downs, Niddrie & Roxburgh Park.Do work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. Weve been serving our local communities for over 100 years, with market-leading products, services and technology.See yourself in our teamAs the Customer Banking Specialist Relief, youll:Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial AdviceSupport customers with enquiries, maintenance on accounts and process applications for credit productsComplete Financial Health Checks to assess customers financial needs and identify any changesProvide options for the customer through education and demonstration of our in-branch technology and digital banking optionsProblem solve and provide effective solutions whilst championing our processes, procedures and drive our risk-adverse cultureWere Interested In Hearing From People Who HaveProven experience delivering exceptional Customer Service ideally in Financial Services, Retail or HospitalityExcellent communication skills and the ability to articulate financial terms in a clear wayThe ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you doAbility to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutionsA genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customersIf this role matches your experience and career goals, apply today!If youre already part of the Commonwealth Bank Group (including Bankwest, x15ventures), youll need to apply through Sidekick to submit a valid application. Were keen to support you with the next step in your career.Were aware of some accessibility issues on this site, particularly for screen reader users. If you require additional support please contact HR Direct on 1800 989 696.Advertising End Date: 21/12/2025Seniority levelMid-Senior levelEmployment typePart-timeJob functionOther #J-18808-Ljbffr