Job Title

Company DescriptionGreencross Brookvale is looking for an Experienced Full-time Receptionist to join their team. Greencross Brookvale is a modern, community focused practice with some very lovely and loyal clients! Co-located onsite at a Petbarn retail store allowing for a steady-stream of cross-referrals and providing a full range of pet care, helping achieve a truly memorable and positive experience.Our Philosophy is to approach the care and wellbeing of our client''s pets as if they were our own. We invest ourselves emotionally as well as professionally so they can be assured that their pet is in the best of hands.We are searching for a new team member just as committed to providing the highest quality of customer care and service!About The RolePermanent Full-time roleResponsibilitiesYou will be responsible for all reception duties including welcoming clients and patients on arrival, answering the phone, booking appointments through our patient management program, taking and receipting payments, sending and responding to emails from clients, organising patient admission paperwork, banking duties and other administrative tasks neededTriaging patients (which you will be trained on in induction)Providing general advice on vaccine schedules, food and parasite preventionProviding and doing up estimates for elective patient proceduresYou will be exposed to a busy practice that will ensure your customer service skills are not wasted and you can practice them every dayYou will be working with a great team that all get along well and are like family!BenefitsWe offer a great continuing education program year roundOpportunity to attend the yearly Greencross ConferenceWe support career growth and development; the sky is the limit!!Opportunities to move up the ladder in your careerWe work closely with Petbarn to provide clients with a comprehensive and great client/patient experienceGenerous staff discounts on services and products for your pet/sWe ensure our team has a good work/life balanceWhat Attributes Are We SeekingSomeone that has previous experience working in a receptionist/administrative rolePrior experience working with animals highly desirableProficient in using computersA motivated and driven personCaring and compassionateGreat customer service skills and be able to build rapport with our clientsOrganised and has high attention to detailAbility to deal with a varying workload and be able to prioritise work tasksCan multi-task and work well under pressureAccountable and reliableWork well within a teamGood communication skillsHelp with driving our clinic initiatives and goalsSeniority levelMid-Senior levelEmployment typeFull-timeJob functionAdministrativeIndustriesVeterinary #J-18808-Ljbffr