Job Title

This is a Branch Manager - Hamilton role with NAB based in Geelong, VIC, AU NAB Role Seniority - mid level More about the Branch Manager - Hamilton role at NAB Branch Manager Full-time position based in our Hamilton Branch 5 days per week, Monday - Friday 8:45am - 5:30pm 12 month fixed-term contract Our people are customer obsessed, we put customers at the centre of everything we do to understand their evolving needs and challenges. Your job is just one part of your life. When you bring your skills, ideas, energy, and hunger for growth to us, youll be recognised and rewarded for your contribution in return. As the Banking Community Leader, youll empower a dynamic team of Customer Advisors to embody NABs values at our Hamilton Branch. You will be required to build strong relationships with customers and business owners, partner with local businesses to help meet their banking needs and be an advocate in community initiatives to increase awareness of NABs products and services. Every day brings unique experiences across our branches, blending customer service excellence with leadership opportunities. Join us to cultivate your career within NAB, where you will lead by example and where you will thrive in a diverse environment. In this role, you will Drive the overall performance of your branch through coaching and mentoring, leadership, and direction Lead sales activities to achieve business objectives by actively identifying cross-sale opportunities Deliver a brilliant, consistent, and engaging customer experience to our customers and partners; ensuring that your team understand the importance of seizing every opportunity to build customer advocacy Ensuring that the standards, procedures, and systems set out at NAB remain in place across the branch Manage performance & strategic development of the branch and its relationship with the wider Retail division What Youll Bring Experience in leadership, with the ability to inspire and influence others, experience in Retail Banking will be highly regarded A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile An ability to work collaboratively as a team and resilience, self-motivation and energy to create our signature customer experience A keen eye for detail that ensures transactions are completed efficiently and accurately An appreciation for inclusion and the diversity of our customers A diverse and inclusive workplace works better for everyone We know that our people make us who we are. That''s why we have built a culture of equity and respect where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way. For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via [email protected] (please reference job number) or visit our Careers page through the link above for other contact options. Join NAB If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert, we therefore encourage you to apply at your earliest opportunity. Unsolicited CVs from agencies will not be accepted. Before we jump into the responsibilities of the role. No matter what you come in knowing, youll be learning new things all the time and the NAB team will be there to support your growth. Please consider applying even if you don''t meet 100% of whats outlined Key Responsibilities Driving branch performance Leading sales activities Delivering customer experience Key Strengths Leadership experience Customer service excellence Team collaboration Attention to detail Community engagement Sales acumen Why NAB is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career thats right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with NAB not with Hatch.