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Job Title


*AWS Amazon Connect Engineer*


Company : Accenture Australia


Location : Sydney, Australia


Created : 2025-12-03


Job Type : Full Time


Job Description

Join to apply for the *AWS Amazon Connect Engineer* role at Accenture AustraliaContinue with Google Continue with Google8 months ago Be among the first 25 applicantsJoin to apply for the *AWS Amazon Connect Engineer* role at Accenture AustraliaAre you ready to step up to The New and take your technology expertise to the next level?Accenture is looking for passionate AWS Cognitive Customer Experience Architects to join our AWS Practice. You will help drive innovation, build differentiated solutions, and define new customer experiences for our customers (and customers, customers). Youll work with smart people across our industry specialist organisations, and technology groups to help our customers get the most out of AWS in their cloud journey.Learn more about our AABG and AWS at Accenture here:responsibilities may include:Lead customer discovery and design sessions using AWS Cognitive CX suiteDesign, Solution, and Implement AWS solutions focused on customer experience and customer engagementDevelop PoCs, prototypes, demonstrations and assetsWork with AWS business development, sales and architecture teams for campaigns, opportunities and solutionsWork with Accentures global network to bring best practices and assets to the local marketInteract with management levels at a client and/or within Accenture/AWSYour background:A service designer with a developer background and the ability to learn quicklyProven record of using customer experience and engagement tools, preferably within the AWS and Amazon ecosystem Connect, PinpointProven experience with at least 2 AWS AI services (Amazon Comprehend, Lex, Rekognition, Polly, Textract, Translate, Transcribe), ideally in conjunction with customer experience and engagementKnowledge in legacy contact centers and IVRs, with associated business toolingYoull have hands-on keyboard AWS implementation experience across a broad range of AWS services, with deeper capabilities and interests in specific services.Scripting capability and the ability to develop AWS environments as codeA mindset of automating everything, with experience demonstrating this.Public cloud automaton tooling and scripting experience CFN, Terraform, Ansible, Puppet, Jenkins, and the like.Must have at least 1 AWS Associate or Professional CertificationThe AWS Practice within is home to our deepest AWS experts and supports Accentures more than 1,500 certified AWS architects across the company. Join our team and be among Accentures most talented AWS practitioners, our AWS SWAT team. The group is responsible for Accentures most complex AWS projects and provides our delivery capability for the Accenture AWS Business Group (AABG). AABG is the deepest relationship Amazon Web Services has with any partner in the ecosystem. Choosing Accenture and the AWS Practice will take your AWS experience and skills to the next level and allow you to work in an innovative and collaborative environment. At Accenture, you can lead the worlds largest enterprises on the path to native cloud transformation and serverless, on the leading edge of the cloud.Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture and make delivering innovative work part of your extraordinary career.Location: Melbourne, Sydney, CanberraAbout AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security. Find out more about us at accenture.comAt Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in where, when and how our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [email protected] and cite the relevant Job Number, or contact us on +61 2 9005 5000.To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.N/ASeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionEngineering and Information TechnologyIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Accenture Australia by 2xGet notified about new Cloud Engineer jobs in Sydney, New South Wales, Australia.Sydney, New South Wales, Australia A$100,000 - A$120,000 2 weeks agoMillers Point, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 months agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 hours agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, AustraliaA$150,000.00-A$170,000.001 month agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 3 months agoNorth Sydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 days agoNorth Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 8 months agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 months agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$140,000 - A$150,000 2 weeks agoSydney, New South Wales, Australia 2 weeks agoGreater Sydney Area A$120,000 - A$150,000 3 weeks agoSydney, New South Wales, Australia A$110 - A$130 2 weeks agoSydney, New South Wales, Australia 11 hours agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 16 hours agoWere unlocking community knowledge in a new way. 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