Job Title

Guest Service Agent - Atura Adelaide Join EVT a marketleading experience creator as a Guest Service Agent at Atura Adelaide. Atura is an upscale collection of hotels that blend artistic, industrial design with modern comfort and dining. As part of EVT, youll help shape wowfactor moments for guests and be a proud ambassador for the brands values of empowerment, possibilities, and community. About the Role Your mission is to deliver exceptional hospitality. Youll be the welcoming face of the hotel, creating memorable experiences that reflect our high standards of service and commitment to customer satisfaction. Key Responsibilities Welcome guests warmly and ensure smooth checkin/checkout. Respond promptly to guest needs and special requests. Coordinate with housekeeping and maintenance for room readiness. Manage reservations and daily guest transactions accurately. Provide information about hotel services and local attractions. Maintain a clean, safe, and professional front desk environment. Participate in training and team meetings. Skills & Experience Strong customer service and communication skills. Familiarity with hotel systems and procedures. Ability to collaborate across departments. Detailoriented and accurate in transactions. Adaptable and open to continuous learning. Knowledge of WH&S and operational policies. Benefits & Perks Team member discounts from your first day onthejob. 50% off stays at EVT hotels Rydges, QT, Atura, Lylo, and more. Movie discounted tickets and additional attractions. Winter and summer savings at Thredbo. Rapid career growth opportunities through our EVT network. Community involvement and charitable giving. Work within Australia and NZs largest and most diverse experiences company. When you click apply, you will be directed to the EVT Dayforce platform where youll enter your information and answer a few screening questions. #J-18808-Ljbffr