Job Title

What you''ll be doing You''ll support the smooth operation of the RFS Training Academy through handson facilities coordination, reception duties, and daytoday operational support. Managing everything from room setups and accommodation to guest services and stock management, you''ll help deliver a safe, professional, and welcoming experience for everyone who comes through the Academy. To thrive in this role Strong customer service and communication skills A practical, cando mindset Confidence using computer systems and AudioVisual equipment Why work for us Corporate uniform available Attractive leave entitlements, including 5 weeks annual leave per year for Western Zone location, plus more Free access to our Member Assistance Program (MAP) for all RFS members and their immediate family Salary packaging options available One ''Agreed Absence'' leave day per calendar month Ongoing learning and professional development programs (RFS is a Registered Training Organisation, giving you access to various internal courses) Partnership with Fitness Passport for eligible RFS staff and their families to access more than 845 gyms and pools Application Requirements To be considered for this opportunity, you must submit your application via RFS Careers and attach: A cover letter in PDF format, addressing how you meet the essential requirements of the role, outlining your suitability and why you are interested in this opportunity A resume in PDF format, including two current/recent professional referees (please include email address and contact number) Respond to two targeted questions within the online application process (maximum 500 words each): Can you provide an example of when you delivered polite, helpful, and professional service to a customer or visitor? What steps did you take to understand their needs and ensure a positive experience? Provide an example of when you identified an issue in a workplace setting, such as equipment, facilities, or logistics, and took appropriate steps to resolve it. What was the situation and outcome? Please submit your application no later than 11:55pm Sunday 14 December. Important recruitment information A recruitment (talent) pool may be created through this recruitment process to fill future ongoing, temporary, casual and term, full time or part time opportunities. We value a diverse and inclusive workplace and are committed to ensuring our employees represent the diversity of communities that we serve. If you require an adjustment during the recruitment process, please include any details that you are comfortable sharing during the application process, alternatively, you can reach out to the role expert to discuss. The recruitment process may involve a range of assessment activities to determine your capabilities for the role (aligning to the NSW PSC Capability Framework). The Capability application tool is designed to help job applicants understand and use the NSW Public Sector Capability Framework when applying for jobs with the NSW government. Additional checks for successful applicants will include referee checks and criminal history checks. Vacancy Reference : R Dubbo, New South Wales, Australia Learn more about how RFS members support communities across NSW below. Referrals increase your chances of interviewing at NSW Rural Fire Service by 2x. #J-18808-Ljbffr