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OverviewPlease note, you are applying for an expression of interest for upcoming opportunities in our North-west area branches. Opportunities are across the below schedule, please ensure you can fully commit to these hours before applying as they are pre-determined:25 hours per weekMonday - Friday: 9.30am-2pm; orMonday - Friday: 11am-4pmAs a Customer Banking Specialist Relief, you may be required to travel between the branches within our area. The north-west area covers the below branches: Gladstone Park, Glenroy, Highpoint, Moonee Ponds, St Albans, Watergardens, Broadmeadows, Craigieburn, Airport West, Keilor Downs, Niddrie & Roxburgh Park.Were interested in hearing from people who haveProven experience delivering exceptional Customer Service ideally in Financial Services, Retail or HospitalityExcellent communication skills & the ability to articulate financial terms in a clear wayThe ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you doAbility to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutionsA genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customersResponsibilitiesHave in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial AdviceSupport customers with enquiries, maintenance on accounts and process applications for credit productsComplete Financial Health Checks to assess customers financial needs and identify any changesProvide options for the customer through education & demonstration of our in-branch technology and digital banking optionsProblem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse cultureHow to applyIf this role matches your experience and career goals, apply today!If you''re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you''ll need to apply through Sidekick to submit a valid application. Were keen to support you with the next step in your career.We''re aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.Advertising End Date: 21/12/2025 #J-18808-Ljbffr