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Job Title


Duty Manager (Team Leader)


Company : Bounce Inc


Location : Canberra, Australia


Created : 2025-12-10


Job Type : Full Time


Job Description

BOUNCE is a place that creates and celebrates joy, fun and selfpowered adrenaline. Across different countries, cultures, ages and skill levels we are growing an inclusive tribe. Our team is unified around the feeling of freedom that comes from combining balance, coordination and agility just for fun. BOUNCE is a truly brand and cultureled company. Our global success is built around unlocking the passion and talents of the diverse characters who run our venues and are facetoface with our customers. We see our purpose as Inspiring Movement, SelfExpression & Human Connection anywhere and everywhere we have a BOUNCE venue. We achieve this by hiring friendly, encouraging and inspiring staff and empowering them to be the best version of themselves. If you''re looking for a place where culture fuels performance, progression is real & every day is packed with purpose, BOUNCE is where you belong. Why Youll Love This Role As a Team Leader at BOUNCE, youll play a key role in the heartbeat of our venuesleading our Host crew, inspiring energy on the floor & delivering unforgettable experiences to every guest. Youll be the goto for daily venue operations, keeping the vibe high and standards even higher. To be successful in this role, you would thrive on motivating, developing and mentoring crew members to consistently deliver an awesome experience. Possessing interpersonal and team building skills, you have a positive and energetic cultural impact on the team and promote our engaging environment. How Youll Make an Impact Support and motivate the Host crew to deliver legendary customer experiences every shift. Be a role model for safety, energy & positivity, ensuring every interaction reflects the BOUNCE spirit. Manage daily venue operationsbreaks, rosters, open/close duties, floor flow & till operations. Step up during peak periodsget handson on the floor or at the tills to keep things running smoothly. Lead with culturepromote progression, recognition, and Always On feedback. Coach and develop your teamhelp build confidence, skills, and careers beyond BOUNCE. What You Bring to the Team Natural leadershipyou inspire those around you and lead by example. A passion for peoplesupporting, developing, and energising young crew members. Experience in fastpaced environments (hospitality, recreation, retail, or similar). Strong communication & time management skills, with a cool head under pressure. Availability across weekends and peak periods. Working With Children Check & First Aid (or willingness to obtain). Why Youll Love Being Part of BOUNCE At BOUNCE, were building an environment where people thrive, grow, and have serious fun. Heres whats in it for you: Career Progression Build leadership experience with real pathways to Venue Management & beyond. Paid Training & Development From First Aid to Barista skills and party hosting, we set you up to succeed. Free BOUNCE Passes Fly anytime you like and share the fun with your crew. Recognition & Celebration Quarterly town halls, engagement events and don''t forget our Summer and Winter Parties! Team Discounts Enjoy 25% off at the Cafe. Mental Health & Wellbeing Access our EAP for support whenever you need it. BOUNCE Training & Development BOUNCE provides a thorough and extensive training program that aims to equip all staff members with skills that they can carry with them for life. Team Leader training covers areas that include: Venue operations and shift management Barista training Party and Groups Hosting L2/Senior First Aid Ready to Lead? If youre keen to lead with energy, bring the vibe, and inspire the next generation of legendswe want to hear from you! Please refer to our Privacy Collection Statement here: Privacy Collection Statement. About BOUNCE BOUNCE is more than just a businessits a movement. We are a categoryleading, culturedriven brand built to inspire movement, selfexpression, and human connection. Our adrenaline playgrounds blend trampolines, adventure challenges, and highenergy experiences designed to unleash free spirits of all ages. With 6.5 million customers, 3000+ team members & 49 venues globally, were not just a business were a movement. A peoplefirst company that thrives on unlocking talent, embracing individuality, and shaping the future of fun and human connection. #J-18808-Ljbffr