Job Title

OverviewHighview Accounting & Financial is a leading multisite professional services firm that has doubled in size over the past five years and is positioned to double again within the next five years. With more than 160 people across seven offices, the firm has built its success on strong client relationships, an engaged team culture and a commitment to expanding its service offerings across accounting, financial planning, insurance, finance and digital intelligence.The RoleReporting directly to the Highview Board, the COO will lead the firms shared services and corporate functions, ensuring they operate cohesively and deliver consistent, highquality support across an organisation with varied ownership structures and multiple service lines. This role will play a central part in shaping the future of Highview by driving enterprisewide initiatives, lifting operational maturity and standardising the client and employee experience across all offices. The COO will work up and out with Partners and Practice Leaders to support growth, and down and in with Shared Services to enhance capability, structure and efficiency. A key priority will be executing the firms strategic plan, ensuring initiatives are properly sequenced, resourced and delivered. The role will also provide leadership over significant project work, including key technology upgrades. Success in this role requires balancing strategic influence with handson operational execution, ensuring the firms rapid growth is matched with strong systems, disciplined processes and an aligned culture.Key ResponsibilitiesPartner with the Board and leadership team to execute the Highview strategic plan and drive agreed strategic initiativesLead all Shared Services and corporate functions People & Culture, Finance, Marketing, Systems & Technology and broader operationsImplement consistent standards, processes and reporting frameworks across practices and departmentsStrengthen alignment across the Highview network, ensuring a uniform look, feel and experience for clients and employeesOversee and deliver key transformation projects, including an enterprisewide CRM upliftProvide disciplined operational oversight, ensuring capacity, capability and resources match the demands of a growing organisationBuild and maintain high levels of employee engagement and cultural cohesion across multiple sitesDevelop and implement performance reporting that gives the Board visibility of progress, risks, outcomes and prioritiesLead with calm authority, influencing senior stakeholders and constructively challenging where neededAbout YouYou are an accomplished operational leader with experience driving organisational uplift within a multisite, servicebased or partnership style business, ideally in professional services. You combine strategic thinking with an ability to implement, execute and bring structure to complex environments.Exceptional communication skills and a collaborative approach to stakeholder engagementThe confidence to influence Senior Partners and challenge the Board when neededA processdriven mindset with strong attention to detail and a passion for operational excellenceThe ability to create alignment, engage people and bring others on the journeyCalmness under pressure and the judgement to prioritise what matters mostProven experience overseeing either Shared Services or corporate functions in a growing organisationBackgrounds that may suit include: Program Management, General Management, Consulting, or senior operational leadership in professional services such as accounting or legalWhy Join HighviewHighview is a valuesdriven, peoplefocused organisation experiencing strong growth and significant opportunity. This is a rare chance to step into a newly created executive with a clear mandate, genuine influence and full support from an engaged Board. Youll help shape the next era of the firm, build enterprisewide capability and play a defining role in its continued expansion.How to ApplySharp & Carter has been exclusively retained to conduct this search. To apply, please submit your CV via the link below. For a confidential discussion, please contact Harley Thomas at [email protected]. #J-18808-Ljbffr