Skip to Main Content

Job Title


Chief People Officer


Company : The Unforgettable Agency


Location : Brisbane, Queensland


Created : 2025-12-10


Job Type : Full Time


Job Description

You wont read anything here that looks like its been copy-pasted from Chat GPT or sounds just like some other vague, forgettable job description. If reading that surprised you and made you feel instantly lighter, great, keep reading. If youre already mentally defending traditional job descriptions, this role might not be for you. Who are we? For over twenty years, Animal Emergency Australia (AEA) has been redefining whats possible in emergency and critical care for animals. Weve grown from a small group of passionate independent hospitals into a national network known for excellence, compassion, and courage. Right now were embarking on a transformation project to take that passion and build a purposeled, systembased corporate organisation designed to last. Were moving from having been a collection of great hospitals to becoming a unified animal healthcare system where Patients First, People Always isnt just a motto, its the way we lead. To hear about the AEA vision from our Founder, Rob, check out the video below. Weve also created an Application Pack for you with more information about the company and the role. To get a copy, just see the note at the bottom of this page. Why this role is available This is a newly created executive role being introduced to enable commercial success by enabling the individual success of each team member at every level of the organisation. The CPO will develop strategies and design systems that will shape and influence the way teams work, the way leaders grow, and the way our purpose lives in action every day. Were at a point where our next era of growth depends not just on what we do, but how we do it and on building a culture that can sustain it. The business is at the stage where people systems, leadership frameworks, and organisational development need to mature to match our scale and ambition. Who youll work with Youll partner directly with our CEO, Jodi MacKinnon, who genuinely understands that sustainable commercial success hinges on sustainable people practices designed for human flourishing. Shes been with AEA for 18 years so she knows the business as well as anybody can. Leading with selfawareness, transparency, and courage, she actively encourages challenge, not compliance across the executive team. Youll also work closely with the rest of the ELT and all hospitalbased leaders as well as your People and culture team of course. Jodi has made you a video sharing a bit more about the role and her leadership style which youll find in the Application Pack. What youll do This role offers a rare intersection: doing meaningful work that matters and operating at commercial scale. As the CPO youll be the architect of the people and culture systems that will enable AEAs purpose to scale. Youll be working with Jodi (our CEO) to agree on projects and priorities but some of the key deliverables were looking for include: Designing and delivering a People, Safety & Culture strategy, including an employee value proposition to align with our transformation program. Embedding leadership frameworks that lift capability, courage, and accountability while consolidating operational delivery. Rolling out our new values so they live in daily behaviours, not posters. Building a psychologically safe workplace where wellbeing coexists with profitmaking in a sustainable way. For more details you can see the full Position Description in the Application Pack. Whos the right CPO? Were looking for an experienced P&C leader with corporate transformation program experience - someone who is a true builder not a runner (improver or maintainer). Ideally youll have gained this experience in healthcare, professional services, or another complex, valuesdriven environment. Youre someone who will read this list of statements and say Thats me! Im a natural builder of strategy, frameworks and teams - this is what I''m best at and enjoy doing. Improving or maintaining things just doesnt light me up the same way at all. Im at a stage in my career where Im looking for meaning and impact in my work, not just a title and a salary. I prefer to use behavioural science so people naturally want to do the right things rather than creating policies that attempt to force them to do whatever is mandated. Im comfortable with ambiguity and adapt relatively easily to change. I can hold both compassion and accountability in the same hand. Whats in it for you? This is your chance to design, build and lead the people and performance architecture to show that combining purpose and profit is the best way to build a business. Youll be working in a business where the people are committed to the vision instead of the traditional corporate profit at all costs type environment. Youll have autonomy, and be working alongside a CEO who values honesty over politics and courage over comfort. Youll shape not just a department, but a movement - proving that commercial success and human wellbeing arent opposites; theyre interdependent. This is a real seat at the table - not a symbolic one. Although we have a national footprint, the head office is based in Springwood with parking available onsite. As a member of the ELT youll enjoy a hybrid schedule with the option to work from home for two days each week. Weve also provided a list of all our other perks and benefits in the Application Pack for you (get it at the bottom of this page). The reality (and the reward) We dont believe in sugarcoating things around here, the saying clear is kind rings true for us. We want to set you up for success, and be transparent about everything from day one. So heres what most other businesses wouldn''t say but we feel you need to know: This is a building role in a business thats midtransformation, where some structures are still forming and leaders are still finding their rhythm. At times, it might feel like walking the deck of a ship in rough seas. Youll need steady balance, courage, and perspective. But youll also have the chance to steer - and to build something extraordinary that becomes part of your legacy. Were openminded about who you might be and what your specific background could include, but there are some things we know youll need to succeed in this role. One of those is solid experience successfully applying organisational development principles during a business transformation project in a way that enabled commercial outcomes. Here are our other musthaves for the successful CPO. Experience with the application of ER law At least ten years experience in People & Culture roles At least five years leadership experience in a corporate environment Ready to apply? Great news if youre thinking Hell yes! but if we were in your shoes wed still have some questions. So, to answer them, we created the Application Pack that weve referenced throughout. Youll also need a copy of the pack to officially apply because the link is in the pack. To express your interest and get a copy of the Application Pack just click Quick Apply and it will be instantly emailed to you. PS - If this role is still listed it is still available. Unlock job insights Salary match Number of applicants Skills match Your application will include the following questions: Do you know this is just a request for the application pack and not your application for the role? Which of these best describes you? To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage. Featured jobs HR Manager National Seniors Australia 23d ago Human Resources Manager Proclinical Staffing 21d ago People & Culture Business Partner 13d ago Researching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr