Job Title

Chief Operating Officer (COO)Natures Energy Day Spa & Bathhouse Group is one of Sydneys original bathhouse & day spa brands a busy, soulful space for massage, beauty, bathhouse and wellness.Were looking for a handson Chief Operating Officer to lead our Group; currently three spa/bathhouse locations and one head office.The ideal candidate will be responsible for ensuring operational excellence across the organization. Your primary goal will be to increase our organizations productivity, efficiency, and profitability. You will advise the CEO on key operational insights as well as provide coaching to employees.Base pay rangeA$160,000.00/yr - A$180,000.00/yrResponsibilitiesProduce annual operation forecasting report and strategyOversee and evaluate daytoday operations including spa level, marketing, productOversee payroll, rostering and staff managementIdentify new market opportunities to accelerate growthPresent operational strategy recommendations to the CEO based on your market researchYou will:Lead, coach and motivate a diverse spa, retail & frontofhouse teamOversee smooth daily operations of the spa & bathhouseManage an overseas bookings team (phones, sales, service)Own site performance revenue, rosters, payroll & KPIsRecruit, onboard and develop new team membersProtect an exceptional guest experience, every visitYou bring:1015 years of executive experienceExperience as a COO in a medium sized businessStrong leadership and organizational skills you set the tone and lift the standardStrategic planning and business development experienceExperience with budgets, rosters, labour ratios & sales targetsClear, calm communication and solid problemsolving skillsA genuine love for health, wellness, spa or biohackingLead one of Sydneys most loved wellness venuesValuesled, ownerrun business with a strong cultureStaff access to bathhouse & spa, plus product discounts To apply, send your CV and a short note on your leadership experience and why this role excites you.Seniority levelDirectorEmployment typeFulltimeJob functionStrategy/Planning, Marketing, and Human ResourcesIndustries: Wellness and Fitness ServicesLocation: Sydney, New South Wales, Australia #J-18808-Ljbffr