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Join to apply for the Head of Group Process Excellence role at Endeavour Group. About Us Lets create a more sociable future together. At Endeavour, were totally into what we do. With a portfolio that includes Dan Murphys, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; its what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you! Following our 2021 demerger from Woolworths Group, this is a pivotal moment to join an innovative, ASXlisted company and help us deliver exceptional customer experience. The Role Endeavour Group is seeking a Head of Group Process Excellence to establish and embed the foundational operational model for our entire organisation. This is a critical, enterprisewide leadership role where you wont just improve processes youll design the structures, standards, and ownership that define how Endeavour works at scale. Reporting into the General Manager Endeavour Group Optimisation, your mandate is to drive organisational maturity, resilience, and efficiency across our diverse brands and highly regulated environment. Responsibilities Enabling Transformation: Providing governance oversight for all major process changes, ensuring that IT transformation projects, new technology rollouts, and outsourced services are grounded in bestpractice process architecture. Ensuring Compliance & Resilience: Partnering directly with Audit, Risk, and Compliance functions to embed controls and ensure our processes meet regulatory and internal governance requirements. Assess and report on process maturity health to the Executive Leadership Team (ELT). Building Capability: Leading a team of Process Excellence Owners and Analysts, acting as a senior advisor to General Managers and Executives. Champion a process excellence culture, driving capability building and engagement across the Group. Setting the Standard: Defining and enforcing the enterprisewide standards for process modelling and the application platforms used (e.g., SAP Signavio or similar tools). Own the Framework: Design, implement, and maintain the multitiered Enterprise Process Governance Framework and Methodology. Establish Accountability: Define and embed clear process ownership, accountability, and reporting across all endtoend processes Groupwide. Drive Improvement: Lead continuous improvement programmes to deliver measurable gains in efficiency, cost optimisation, compliance, and risk reduction across BAU and transformation activities. Act as a senior advisor to General Managers and executives, providing insights and recommendations to influence enterprise decisionmaking. What We Need From You The successful candidate will be experienced in building and leading highperforming teams, a strategic thinker who thrives in complex, ambiguous environments and can successfully navigate competing priorities (compliance vs. efficiency). Exceptional executive communication and stakeholder management skills are required, with a track record of influencing enterpriselevel decision. Bachelors degree in Business, IT, Engineering, or a related discipline. 10+ years of experience in Process Governance and Transformation leadership roles, ideally within large, highly regulated industries (Retail, FMCG, Hospitality is a bonus). Proven success a formal Process Governance framework across an entire enterprise. Certification in Lean Six Sigma (or an equivalent, globally recognized process improvement methodology). Strong expertise in SAP Signavio or similar marketleading process management platforms. Demonstrated capability with multiple industrystandard process modelling frameworks (BPML, BPMN 2.0, EPC, ArchiMate, UML, APQC PCF). Benefits Flexible working in every sense. Exclusive discount card for BWS, Dan Murphys, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs. Monthly meetingfree days. Health and wellbeing services to support your physical, mental and financial wellbeing. Dedicated learning and development options to grow an idea, yourself, and your career. Additional Information At Endeavour, we value being a workplace where everyones welcome. We are committed to creating a safe, inclusive and fun place to work where equal opportunity is key and flexibility is part of how we roll. Recruiting Notice Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes. Contact You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au. #J-18808-Ljbffr